Lead Medical Assistant - Urgent Care

Virtua Health; Hammonton (NJ); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) plan

Paid time off

Paid sick leave

Short-term disability

Long-term disability (optional)

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a Medical Assistant to coordinate chart review and pre-visit planning, ensuring all recent clinical documents are available at the time of visit.

The role includes managing patient flow, preparing exam rooms, performing phlebotomy, vaccines, and basic diagnostic tests under physician supervision, with duties focused on improving care and supporting care team operations.

Qualifications

• Must have current certification or registration as a Medical Assistant.
• In the state of DE, certification is required within 1 year of hire.
• BLS Certification Required.

Responsibilities

• Coordinate Chart Review/ Pre-visit planning ensuring recent documents are available for visit (test results, consultant notes, discharge summaries).
• Collaborate with Practice Manager on Daily Huddles and Weekly Care Team meetings to review population health data and improve care.
• Oversee patient flow: prepare patients for exams, document vital signs, prepare exam rooms and coordinate clinical duties.
• Perform phlebotomy, obtain specimens, administer vaccines and complete required documentation.
• Perform diagnostic tests (EKG, Pulmonary Function) under physician supervision; screen and direct patient calls per protocol.

Skills

Medical Assistant experience

Education

High School Diploma or Equivalent

Graduate of accredited Medical Assistant program

Job description

• Coordinates Chart Review/ Pre-visit planning efforts, ensuring all recent clinical documents are available at the time of visit, including: test results, specialist consults, discharge summaries etc.
• Collaborates with Practice Manager to conduct Daily Huddles and Weekly Care Team meetings, in which the team will review practice population health data to improve care and achieve practice goals.

Position Responsibilities

• Coordinates Chart Review/ Pre-visit planning efforts, ensuring all recent clinical documents are available at the time of visit, including: test results, specialist consults, discharge summaries etc.
• Collaborates with Practice Manager to conduct Daily Huddles and Weekly Care Team meetings, in which the team will review practice population health data to improve care and achieve practice goals.

Provides oversight to patient flow by ensuring Medical Assistants efficiently perform the duties below:

• Prepare patient for exam by obtaining and documenting vital signs, chief complaint, and preparing patient for provider exam.
• Prepare exam room as required based on chief complaint.
• Perform phlebotomy and obtains specimens for processing.
• Administer vaccines and complete required documentation.
• Perform diagnostic tests such as EKG, Pulmonary Function, etc. as directed and under the supervision of the physician.
• Screen and direct patient calls according to established protocol.
• Contact patients regarding prescriptions and testing results as directed by and under the supervision of the physician.

Coordinates Population Health Efforts

• Panel Management: Combs Value Based clinical registries to identify and contact patients with care gaps—overdue services such as, mammograms, immunizations, laboratory tests for diabetes mellitus and annual wellness visits etc.
• Leads patient education efforts; supports and trains Medical Assistants in effectively delivering education to patients.
• Leads self-management efforts for patients with chronic conditions, providing ongoing training and support to Medical Assistants with regard to health coaching and motivational interviewing.

Under Direction Of Clinician Coordinates Transitions Of Care

• Ensures outreach to patients within 48 hours of Hospital discharge or within 7 days of ED Visits – schedules follow-up visits as appropriate.
• Facilitates hospital and other records into the EMR prior to visit.

Collaborates With Practice Manager To Coordinate Clinical Operations

• Oversees daily regulatory testing as required and documents accordingly, to ensure that clinical equipment is accurate and compliant. Serves as Point of Care representative for the office. Responsible for Vaccine Management.
• Oversight of all state reports, logs and vaccines to ensure compliance.

Required Experience

1-3 years of Medical Assistant experience in a medical office preferred.

Required Education

High School Diploma or Equivalent. Graduate of an accredited Medical Assistant program or Virtua Health Medical Assistant Program.

Training/Certification/Licensure

Must have current certification or registration as a Medical Assistant. In the state of DE, certification is required within 1 year of hire.

BLS Certification Required.

Salary

$20.69 - $30.95 Hourly

Benefits

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.