Lead Medical Assistant - Urgent Care

Virtua Health; Hammonton (CA); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

403(b) retirement plan

Paid time off

Paid sick leave

Tuition assistance

Employee assistance program

Job summary

Virtua Health is seeking a Medical Assistant to join our Hammonton team on-site. You will support clinical operations, prep exam rooms, perform phlebotomy, and administer vaccines under physician supervision. This role emphasizes patient flow, documentation, and coordinated care across the care team.

Required 1–3 years MA experience, current MA certification, and BLS. The position offers a full-time schedule with competitive hourly pay and a robust benefit package.

Qualifications

• 1-3 years of Medical Assistant experience in a medical office preferred.
• Must have current certification or registration as a Medical Assistant.
• BLS Certification Required.
• In the state of DE, certification is required within 1 year of hire.
• High School Diploma or equivalent; graduate of an accredited Medical Assistant program.

Responsibilities

• Coordinate chart review and pre-visit planning with access to recent clinical documents.
• Collaborate with Practice Manager on Daily Huddles and Weekly Care Team meetings to review population health data.
• Prepare patient for exam by documenting vital signs and chief complaint; ready exam room and supplies.
• Perform phlebotomy and obtain specimens for processing; administer vaccines and document accordingly.
• Perform diagnostic tests (e.g., EKG, Pulmonary Function) under physician supervision.
• Screen and direct patient calls; contact patients regarding prescriptions and test results as directed.
• Coordinate Population Health efforts, including panel management and reminders for preventive services.
• Lead patient education and health coaching efforts with Medical Assistants.

Skills

Medical Assistant

Phlebotomy

EKG

Vaccine Administration

Patient Care

Education

High School Diploma or equivalent

Graduate of accredited Medical Assistant program

MA Certification/Registration

Tools

EMR systems

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community.
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.
In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location: Hammonton - 75 S. White Horse Pike

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Additional Locations:

Job Information:

Position Responsibilities

• Coordinates Chart Review/ Pre-visit planning efforts, ensuring all recent clinical documents are available at the time of visit, including: test results, specialist consults, discharge summaries etc.
• Collaborates with Practice Manager to conduct Daily Huddles and Weekly Care Team meetings, in which the team will review practice population health data to improve care and achieve practice goals.

Provides oversight to patient flow by ensuring Medical Assistants efficiently perform the duties below:

• Prepare patient for exam by obtaining and documenting vital signs, chief complaint, and preparing patient for provider exam.
• Prepare exam room as required based on chief complaint.
• Perform phlebotomy and obtains specimens for processing.
• Administer vaccines and complete required documentation.
• Perform diagnostic tests such as EKG, Pulmonary Function, etc. as directed and under the supervision of the physician.
• Screen and direct patient calls according to established protocol.
• Contact patients regarding prescriptions and testing results as directed by and under the supervision of the physician.

Coordinates Population Health efforts:

• Panel Management: Combs Value Based clinical registries to identify and contact patients with care gaps-overdue services such as, mammograms, immunizations, laboratory tests for diabetes mellitus and annual wellness visits etc.

• Leads patient education efforts; supports and trains Medical Assistants in effectively delivering education to patients.
• Leads self-management efforts for patients with chronic conditions, providing ongoing training and support to Medical Assistants with regard to health coaching and motivational interviewing.

Under direction of clinician coordinates Transitions of Care:

• Ensures outreach to patients within 48 hours of Hospital discharge or within 7 days of ED Visits - schedules follow-up visits as appropriate.
• Facilitates hospital and other records into the EMR prior to visit.

Collaborates with Practice Manager to Coordinate Clinical Operations:

• Oversees daily regulatory testing as required and documents accordingly, to ensure that clinical equipment is accurate and compliant. Serves as Point of Care representative for the office. Responsible for Vaccine Management.
• Oversight of all state reports, logs and vaccines to ensure compliance.

Required Experience

1-3 years of Medical Assistant experience in a medical office preferred.

Required Education

High School Diploma or Equivalent. Graduate of an accredited Medical Assistant program or Virtua Health Medical Assistant Program.

Training/Certification/Licensure

Must have current certification or registration as a Medical Assistant. In the state of DE, certification is required within 1 year of hire.

BLS Certification Required.

Hourly Rate: $20.69 - $30.95The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.