Lead Medical Assistant - MA

Peak Vista Community Health Centers; Colorado Springs (CO); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD

LTD

403(b) retirement with company match

Paid time off

Tuition assistance

Perks Rewards program

Employee Assistance Program

Job summary

Peak Vista Community Health Centers in Colorado Springs seeks a Lead Medical Assistant to provide administrative support and lead designated staff. The role includes direct patient care under a licensed provider, and leadership responsibilities within ambulatory clinics.

The ideal candidate has 2–3 years as a Medical Assistant, supervisory experience preferred, and may include Spanish bilingual capabilities.

Qualifications

• High school diploma or equivalent; an associate degree in health-related field or business is preferred.
• 2–3 years as a Medical Assistant required; supervisory experience preferred; medical office experience strongly preferred.
• Spanish bilingual preferred.

Responsibilities

• Provides direct support for patient care under the direction of a licensed healthcare provider; lead responsibilities as applicable.
• Supervises day-to-day operations of designated clinical staff as a member of the health center leadership team.
• Schedules staff and monitors time and attendance; assists in onboarding new employees.
• Supports vaccine program and inventory management; orders materials within budget guidance.
• Ensures patient and staff safety and contributes to continuous quality improvement.

Skills

Medical Assistant

Leadership

Bilingual Spanish (preferred)

Education

High school diploma or equivalent

Associate in health-related field or business preferred

Tools

Electronic Health Records (EHR)

Job description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 21 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 750 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Flagler, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $23.64 to $34.28/hourly, based on experience.

A $1000 sign on bonus will be paid in the following manner: $300 payout upon 30 days of employment, $300 payout upon 90 days of employment, and $400 payout upon one year of employment*.

*Current employees are not eligible for the sign on bonus.

Loyalty Bonus - $1200 upon 1 year of service and then a $300 payout for every additional 3 months worked. This applies to only FT employees. The amount will be prorated for PT employees.

Summary of Benefits

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Summary

The Lead Medical Assistant provides administrative support, and leadership guidance for all designated staff, as assigned. Assists in the execution of all routine clinical and administrative duties and functions in the delivery of patient care. Observes and verifies competency of Medical Assistant staff ensuring quality care and exceptional service is provided to the patient, as applicable. Adheres to all Peak Vista policies and procedures and applicable regulatory requirements and accreditation standards.

Essential Duties and Responsibilities

• Provides direct support for patient care to perform routine and acute clinical functions, pertinent to efficient ambulatory patient care, under the direction of a licensed healthcare provider; Lead responsibilities allocated as applicable and within operational requirements
• Assists in the supervision of the day-to-day operations of assigned clinical staff as a member of the health center leadership team
• Promotes and participates in the development of team-based care to ensure all delivery platforms support a patient-centric approach
• Schedules designated staff; assists in the monitoring of time and attendance
• Ability to precept staff and externs, and on-board new employees, as required
• Updates appropriate training databases, ensuring monthly competencies are completed in a timely manner
• Serves as the liaison between designated support staff and clinic leadership
• Possesses the knowledge of key operating systems and standard operating procedures within the health centers, while ensuring staff and health center adherence
• Assists vaccine program support and inventory management for all immunizations, as required
• Orders appropriate materials and supplies in line with budgetary guidance
• Supports Process Improvement/Quality Improvement activities in coordination with Quality Assurance Team and immediate supervisor
• Ensures patient and employee safety, and satisfaction, while addressing patient and staff concerns and critical organizational reporting, in a timely manner, in support of the provider-patient relationship
• Possesses interpersonal and professional communication skills and abilities in conjunction with emotional intelligence
• Promotes and demonstrates the mission, vision, and Core Values of Peak Vista
• Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership
• Embraces cultural diversity amongst ourselves and our community
• Responsible for the human, financial, and material resources as well as data and information entrusted to us
• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements
• May be required to float to other health centers to support clinical operations
• Travel required to meet the needs of the organization
• All other duties as assigned

Supervision Exercised

None

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.

Education/Experience

Education: High school diploma or equivalent education. Associate in health-related field or business preferred.

Work Experience: 2-3 years as a Medical Assistant required. Supervisory experience preferred; medical office experience strongly preferred.

Computer Skills

To perform this job successfully, an individual should have basic computer knowledge, experience with use of electronic health records, internet, database software, and keyboard skills.

Certification and Licenses

Registered/Certified Medical Assistant; BLS certification

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OSHA risk level/work environmental hazards

This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit.

Application Deadline

Applications will be accepted through 12/02/2026. This deadline is based on our current hiring needs and may be extended if necessary. Any extension will be reflected in this job posting.

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com