Lead Medical Assistant: ENT & Patient Care Leader

University of Maryland Faculty Physicians, Inc; Annapolis (MD); On-site; USD 29,000 - 44,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. in Annapolis, MD, seeks a Lead Medical Assistant to support providers and oversee the daily workflow of the medical assistant team, ensuring efficient, high-quality patient care.

This role blends advanced clinical and administrative duties with team leadership, training, and quality oversight, serving as a resource for staff and promoting workflow consistency to enhance the patient experience.

Qualifications

• High school diploma or equivalent required; medical assistant certification preferred.
• Minimum three years in medical office/clinical setting preferred.
• ENT experience strongly preferred.
• Leadership or lead experience preferred.

Responsibilities

• Escort patients to exam rooms and collect vital signs.
• Prepare patients for examinations and assist during visits.
• Assist with ENT procedures under physician supervision.
• Provide discharge instructions and educational materials.
• Manage patient messages and appointment scheduling.
• Maintain exam rooms and equipment.

Skills

Team leadership

Clinical supervision

Patient care

ENT procedures experience

Education

High school diploma or equivalent

Medical Assistant certification

Tools

EMR systems

Patient portal tools

Job description

University of Maryland Faculty Physicians, Inc. in Annapolis, MD, seeks a Lead Medical Assistant to support providers and oversee the daily workflow of the medical assistant team, ensuring efficient, high-quality patient care.

This role blends advanced clinical and administrative duties with team leadership, training, and quality oversight, serving as a resource for staff and promoting workflow consistency to enhance the patient experience.