Lead Medical Assistant: Patient Care and Team Support

University of Maryland Medical System; Chestertown (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

University of Maryland Medical System is seeking a Medical Assistant I to assist on-site providers in delivering patient care and handling delegated clinical tasks. The role uses EMR for documentation and requires access to medication areas and delivery, contributing to daily operations and patient flow.

The individual will act as a resource and collaborate with the team to ensure high-quality care. The position emphasizes leadership through teamwork, communication, accountability, and customer

Qualifications

• Requires high school diploma or equivalent and completion of an accredited Medical Assistant program.
• Special circumstances for exceptions may include 1 year or 2 years of supervised Medical Assistant experience within specific timeframes.
• Current BLS certification is required; Medical Assistant certification preferred.

Responsibilities

• Delivers an exceptional patient experience by greeting patients professionally and communicating effectively.
• Performs and documents comprehensive clinical duties including patient intake, vital signs, screenings, specimen collection, and provider support during procedures.
• Maintains exam rooms and equipment, follows infection control protocols, manages supplies, and adheres to hospital policies.
• Supports practice operations through front desk assistance, patient education, regulatory compliance, safety reporting, and participation in process improvement.
• Serves as a clinical resource and mentor for staff training, onboarding of medical assistants and students, and ongoing learning.

Skills

Aseptic & sterile techniques

Vital signs collection

Effective communication

Teamwork

Customer service

Clinical documentation

Education

High school diploma or equivalent

Accredited Medical Assistant program

Current BLS certification

Medical Assistant certification preferred

Tools

EMR documentation

EMR systems

Job description

University of Maryland Medical System is seeking a Medical Assistant I to assist on-site providers in delivering patient care and handling delegated clinical tasks. The role uses EMR for documentation and requires access to medication areas and delivery, contributing to daily operations and patient flow.

The individual will act as a resource and collaborate with the team to ensure high-quality care. The position emphasizes leadership through teamwork, communication, accountability, and customer