Lead Medical Assistant & Clinic Team Leader

Ohio State University Physicians; Dublin (OH); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA options

Retirement plan

Employee assistance program

Paid time off

Holidays

Job summary

Ohio State University Physicians is seeking a Lead Medical Assistant to guide clinic operations and patient care. You will model and train staff, oversee daily workflows, and actively promote high-quality, compassionate care across our outpatient settings.

You will mentor team members, coordinate scheduling, support management in performance and engagement initiatives, and ensure adherence to clinical protocols while maintaining a patient‑centered environment across multiple locations.

Qualifications

• Meets all Medical Assistant KSAs.
• Fosters an environment of camaraderie and teamwork.
• Ability to motivate, direct and retain Medical Assistants.
• Possesses excellent leadership, training and communication skills.
• Promote the organization's high quality, compassionate care of patients.

Responsibilities

• Successfully performs the responsibilities of a Senior Medical Assistant.
• Leads the day to day work and productivity of patient care staff.
• Advise and assist staff on problem solving patient/customer concerns; as well as address issues associated with clinic operations.
• Performs specialized medical procedures of a routine nature, as dictated by established clinical protocol.
• Serves as clinical preceptor to enhance training and improve any skill deficiency amongst staff.
• Aids management in a variety of areas such as scheduling, daily work assignments, hiring, training, employee engagement, performance management, identifying areas for service or operational improvement.

Skills

Medical Assisting KSAs

Team leadership

Staff motivation

Communication skills

Patient care quality

Tools

EMR experience

BLS Certification

MA Certification

Job description

Ohio State University Physicians is seeking a Lead Medical Assistant to guide clinic operations and patient care. You will model and train staff, oversee daily workflows, and actively promote high-quality, compassionate care across our outpatient settings.

You will mentor team members, coordinate scheduling, support management in performance and engagement initiatives, and ensure adherence to clinical protocols while maintaining a patient‑centered environment across multiple locations.