Lead, Medical Assistant (3343)# Lead, Medical Assistant (3343)MCA - Memorial City Main - Houston, TX 77024## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelNoneTravel PercentageUp to 25%CategoryOther Positions## DescriptionUS Heart and Vascular is in need of a Lead Medical Assistant to join Memorial Cardiology Associates in Houston TX.**Responsibilities:**### **Leadership & Team Development*** Lead, mentor, and support Medical Assistants in daily operations.* Train new Medical Assistants, ensuring competency and adherence to clinical workflows.* Serve as a role model by demonstrating professionalism, accountability, positivity, and strong communication skills.* Provide coaching, guidance, and support to team members while fostering teamwork and collaboration.* Assist with conflict resolution and promote a positive, patient-centered culture.### **Clinical & Operational Oversight*** Assist staff with prior authorizations, cardiac clearances, and other clinical administrative tasks.* Ensure all EKGs and clinical documents are scanned* Monitor daily task completion and help maintain efficient patient flow.* Assist with scheduling hospital procedures and other clinical support functions.* Assist physicians with procedures as needed* Create weekly Medical Assistant schedules to send to Clinical Manager.* Address and manage workflow assignments when team members are out of office.### **Inventory & Resource Management*** Monitor inventory levels of medical and clinical supplies.* Ensure exam rooms and clinical areas remain properly equipped and operational.### **Quality, Compliance & Patient Care*** Promote compliance with HIPAA, OSHA, infection control, and organizational policies.* Ensure accuracy in patient documentation, medication reconciliation, vital signs, and EKG procedures.* Maintain high standards of patient service, confidentiality, and professionalism.* Support patient safety initiatives and respond appropriately to urgent clinical situations within scope of practice.* Ensure staff consistently follow clinical protocols and best practices.**Requirements:*** Certified or Registered Medical Assistant preferred.* Demonstrated leadership, communication, and organizational skills.* Strong knowledge of cardiology clinical workflows and Electronic Health Records (EHR) systems.* Ability to prioritize tasks, manage multiple responsibilities, and support a fast-paced clinical environment.* Proven ability to train, mentor, and develop team members.* Commitment to excellent patient care and continuous process improvement.**Why Choose Us?*** Comprehensive benefits package* Monday-Friday schedule* CME allowance**About Memorial City:**Memorial City is a vibrant, Mixed-use district in West Houston, Texas, known for its combination of commercial, residential and recreational spaces. Anchored by the sprawling Memorial City Mall, the area offers a wide range of shopping, dining, and entertainment options. Memorial Hermann Memorial City Medical Center, one of the largest hospitals in the region, serves as a key landmark, providing top-tier healthcare services. The area is also home to several corporate offices, luxury hotels, and high-end apartments, making it a dynamic hub for both professionals and families. with easy access to major highways like I-10, Memorial City is conveniently located for those commuting to downtown Houston or the Energy Corridor, making it a desirable place to live, work, and visit.