Lead Medical Assistant

South Shore Health; Norwell (MA); On-site; USD 33,599 - 45,226; Full time

Job summary

South Shore Health is seeking a Lead Medical Assistant in Norwell, MA. The ideal candidate will perform all duties of a Medical Assistant while acting as a resource and liaison between management and staff. Responsibilities include managing MA schedules, conducting training, and ensuring compliance with safety and quality control standards. Candidates should possess a high school diploma, BLS certification, and 1-2 years of experience in a medical assistant role. Competitive compensation ranges from $24.39 to $32.83 hourly.

Qualifications

• Minimum 1-2 years as a Medical Assistant.
• BLS certification from American Heart Association required.
• Ability to maintain quality control standards.

Responsibilities

• Act as a liaison between management and staff.
• Assist with weekly MA schedules and reorganize as needed.
• Precept new employees and facilitate training.

Skills

Medical terminology

Taking vital signs

Excellent organizational skills

Electronic medical records management

Effective patient communication

Education

High School Diploma or equivalent

Completion of certified medical assistant program

Job description

Job Title: Lead Medical Assistant

Requisition Number: R-22310

Facility: 143 Longwater Drive Norwell, MA 02061

Department: SMC Pediatrics PB

Status: Full time

Budgeted Hours: 40

Shift: Day/Eve Rotation (United States of America)

The Lead Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person. Also, the lead MA acts as a liaison between management and staff.

Compensation Pay Range: $24.39 - $32.83

Essential Functions

• Demonstrates competency and professional responsibility in the medical assistant role
• Complies with personnel policies
• Assists with weekly MA schedules, reorganize as needed on a daily basis for call outs
• Assists in yearly evaluations (gives feedback, helps with chart reviews)
• Precepts new employees
• Review and explain new workflows to all MA staff (continue to monitor staff on newly implemented workflows/policies)
• Bring issues, questions, or concerns to nursing supervisor
• Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed
• Attends workflow meetings as needed
• Performs 3-5 quarterly chart reviews on each MA
• Manages daily MA scheduled related to sick calls or rearrangements as necessary
• Holds monthly MA meeting to inform of policy/workflow changes and updates
• Facilitates new hire training for Glooko; CGMs; autoclave and sonic; floor duties and how to perform them

Qualifications

• Minimum Education: High School Diploma or equivalent
• Completion of certified medical assistant program preferred
• Minimum 1-2 years as a Medical Assistant
• Required Licenses/Certifications: BLS - Basic Life Support (American Heart Association)
• Medical Assistant Certification preferred
• Knowledge of examination, diagnostic and treatment room procedures
• Knowledge of common safety hazards and precaution to establish safe work environment
• Skilled in assisting with a variety of treatments and medications as directed
• Skilled in taking vital signs
• Extensive knowledge of medical terminology, anatomy, physiology and English grammar
• Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system
• Excellent organizational skills
• Skilled in establishing and maintaining effective working relationships with patients, medical and other staff
• Ability to maintain quality control standards
• Ability to react calmly and effectively in emergency situations
• Ability to read, understand and respond to detailed oral and written instructions
• Ability to communicate clearly
• Able to both lead and take direction
• Monday-Friday, weekend rotation, one holiday per year and flu clinic