Lead Medical Assistant

Norman Regional; Norman (OK); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

Short-term disability

Long-term disability

Life insurance

Paid time off

Paid holidays

Tuition reimbursement

Scholarship opportunities

Retirement plans

Free parking

Opportunities for advancement

Job summary

Norman Regional Health System is seeking a Medical Assistant to screen patients, collect information, and train new staff on the patient visit process. You will assist clinicians during visits and help triage calls to ensure timely care.

Responsibilities include documenting encounters, maintaining exam rooms, assisting with labs, and providing reception/clerical support. BLS and CMA/RMA are required; a high school diploma and accredited MA training or equivalent experience are preferred.

Qualifications

• High school diploma or equivalent plus accredited Medical Assistant Training program or equivalent experience.
• Experience preferred: 1 year in clinical/physician-office, ER, or hospital with patient care.
• BLS certification/training required at orientation and maintained during employment.
• CMA or RMA certification required.

Responsibilities

• Screen patients and gather pertinent information.
• Train new staff and coach existing staff on patient visit processes.
• Assist physician or advanced practitioner during patient visits and triage calls.
• Document encounters, labs, and other paperwork with accuracy and timeliness.
• Maintain clean, safe exam rooms and work environment.
• Assist with laboratory procedures and monitor safety.
• Provide reception/clerical support as needed.

Skills

BLS certification

Patient care

Staff training

Documentation accuracy

Education

High school diploma or equivalent + MA program or equivalent

Job description

Job Summary

• Screens patient and obtains pertinent information. Trains new staff and coaches existing staff on the patient visit process.
• Assists physician or advanced practitioner during patient visit in accordance with age specific needs. Triages patient calls appropriately. Trains new staff and coaches existing staff on the proper process for assisting each provider. Monitors the skills of each staff member.
• Documents applicable information and completes paperwork. Ensures that each staff member is diligent and thorough in the continuous care of the patient through accurate and timely completion of all encounters, labs, documents, etc. assigned to them.
• Maintains the exam rooms and work environment. Routinely monitors the clinic's exam rooms and work stations to ensure a safe and clean environment.
• Assists with laboratory procedures. Monitors the staff on laboratory procedures to ensure accuracy and safety.
• Utilizes team-building, problem-solving, and critical thinking skills to maintain a positive and productive working environment for all of clinic staff.
• Provides reception/clerical support as needed. Ensures staff is properly trained to support the clerical staff.

Qualifications

Education

• High school diploma or equivalent and completion of an accredited program in Medical Assistant Training or equivalent experience required.

Experience

• Prefer at least one year experience in a clinical or physician-office setting, emergency room and/or a hospital setting that provides patient care.
• Experience in office clerical activities desirable.

Licensure/Certification/Registration/Professional Designation

• Basic Life Support (BLS) training or re-training is required during orientation prior to providing patient care.
• Current Basic Life Support (BLS) is required to be maintained for duration of employment.
• CMA or RMA required.

(Above requirements can be met by equivalent combination of education and experience)

Compensation/Benefits

• $16.07-$26.25/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Work Shift

Day

Position Type

Regular Full Time