Lead Medical Assistant

Providence; Los Angeles (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

Providence Saint John's Medical Foundation is seeking a Medical Assistant IV to support patient care under licensed supervision. The role includes leadership responsibilities across multiple specialty areas and mentorship of clinic staff and trainees.

Ideal candidates have 3 years of MA clinic experience, 3 years of customer service, and BLS certification. The position emphasizes teamwork, discretion with confidential information, and commitment to compassionate care.

Qualifications

• Graduate of an accredited school with hands-on clinical MA training.
• Graduate of a registered medical assistant apprenticeship program.
• Has completed two years of medical training in the U.S. Armed Forces.
• National Provider BLS - American Heart Association within 30 days of hire.
• 3 years medical assisting experience in a clinic setting.
• 3 years customer service experience in a fast-paced environment.
• 6 months working in a PSJH clinic within the last 3 years, or 18 months lead MA in a clinical setting.

Responsibilities

• Oversee ambassadors, change agents, quality champions, and preceptors within the clinic.
• Assist in providing patient care under the delegation of a licensed practitioner.
• Capable of performing MA I–III duties and leading in complex specialty areas.

Skills

Medical assisting experience

Leadership experience

Customer service

Confidential data handling

Education

Graduate of accredited medical assistant program

Graduate of medical assistant apprenticeship program

Two years of medical training in the United States Armed Forces

Job description

The Medical Assistant (MA) IV works under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA IV is capable of performing all aspects of the MA I and MA II and MA III roles. Additionally, the MA IV serves in a leader role or is highly skilled and trained in multiple complex specialty areas and oversees ambassadors, change agents, quality champions, and preceptors within the clinic.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Coursework/Training: Graduate of an accredited school that includes hands on training in a clinical setting for medical assistants or,

• Coursework/Training:Graduate of a registered medical assistant apprenticeship program or,

• Coursework/Training:Has completed two years of medical training in the United States Armed Forces

• National Provider BLS - American Heart Association within 30 days of hire:

• 3 years Medical assisting experience in a clinic setting.

• 3 years Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

• 6 months Working experience in a PSJH clinic within the last 3 years, OR 18 months experience in a Lead MA role in a clinical setting in lieu of

Preferred Qualifications:

• Upon hire: National Medical Assistant Certification

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.