Lead Medical Assistant

Albuquerque Health Care for the Homeless; Albuquerque (NM); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance: medical, vision, dental

Life insurance

Long-term disability

Paid time off 24 days

7 paid holidays

401k with employer match

Student loan forgiveness

Job summary

Albuquerque Health Care for the Homeless is seeking a Lead Medical Assistant to mentor a dedicated MA team and deliver vital clinical care to unhoused individuals across Bernalillo County.

You’ll coordinate workflow with RNs, Medical Providers, and the front desk, lead trainings, and help ensure quality and compliance of the medical unit. Whether you're anchoring the medical clinic or heading out on community outreach, you will mentor, organize, and lead with heart.

Qualifications

• 3 years of experience as a Medical Assistant.
• Working knowledge of medical procedures, terminology, and anatomy.
• Experience documenting services in an EHR.
• Ability to Lead and give feedback to peers.
• Preferred: 5 years as a Medical Assistant.
• Lead Medical Assistant experience.
• Experience with outreach/street medicine.
• Experience with underserved populations, SMI/CMI, and substance use disorders.
• Experience working in a FQHC.
• Management experience.
• Bilingual Spanish/English.

Responsibilities

• Lead and coordinate the workflow of the MAs in support of the Medical and Psych Providers.
• Provide day-to-day mentoring of the medical assistants.
• Provide training for the medical assistants.
• Work closely with the Practice Operations Manager to ensure Quality and Compliance of the medical unit.
• Room patients, take basic medical history and vital signs.
• Assist providers in various procedures.
• Perform wound care, injections/immunization, and lab procedures (blood draws, specimen preparation and handling).
• Ensure proper stocking of the examination rooms.
• Must comply with all AHCH policies and procedures.
• Order medical supplies as needed.

Skills

Medical Terminology

EHR Documentation

Leadership & Mentoring

Bilingual Spanish/English

Outreach/Street Medicine

Tools

EHR System

Job description

Every day, people across Albuquerque face impossible choices between health, housing, safety, and survival. For more than four decades, Albuquerque Health Care for the Homeless has stood alongside our community’s most vulnerable neighbors, providing compassionate care, creating pathways to stability, and championing systemic change. More than 5,000 people each year find support through our integrated model of care, but our impact extends far beyond the walls of our clinic. Through advocacy, partnership, and innovation, we are working to transform the systems that drive homelessness and build a community where everyone has the opportunity to live with dignity, health, and hope.

Make a real-world impact where it matters most! As our Lead Medical Assistant, you’ll champion a dedicated MA team while delivering vital, hands-on clinical care to unhoused individuals across Bernalillo County.

Whether you're anchoring the medical clinic or heading out on community outreach, you will be the ultimate operational glue—seamlessly connecting RNs, Medical Providers, and the front desk to keep patient care moving flawlessly. If you are a skilled clinician ready to mentor, organize, and lead with heart, this is your lane.

Duties and Responsibilities:

• Lead and coordinate the workflow of the MAs in support of the Medical and Psych Providers.
• Provides day-to-day mentoring of the medical assistants
• Provides training for the medical assistants
• Work closely with the Practice Operations Manager in to ensure Quality and Compliance of the medical unit.
• Room patients, take basic medical history and vital signs,
• Assist providers in various procedures
• Perform wound care, injections/immunization, and lab procedures- blood draws, specimen preparation and handling
• Ensure proper stocking of the examination rooms
• Must comply with all AHCH policies and procedures
• Is responsible for ordering medical supplies as needed

Minimum Qualifications:

• Ability to thrive in a complex healthcare setting
• Working knowledge of medical procedures, terminology, and anatomy
• Experience documenting services in an EHR
• Ability to Lead and give feedback to peers
• 3 years of experience as a Medical Assistant

Preferred Qualifications:

• 5 years of experience as a Medical Assistant
• Experience as Lead Medical Assistant
• Previous experience with outreach/street medicine
• Experience with underserved populations, those with SMI/CMI, and substance abuse disorder
• Previous experience working in a FQHC
• Previous management experience
• Bilingual Spanish/English

All benefits start the month after you begin work:

• Low cost medical, vision, and dental insurance with health club membership
• Life insurance and Accidental Death and Dismemberment fully paid for by organization
• Long Term Disability fully paid for by organization
• Paid Time Off - 24 days in first year of employment
• Catastrophic Sick Time accrual
• 7 Paid holidays
• Health Care and Dependent Care Flexible Spending Accounts
• 401k with employer match
• Student loan forgiveness eligible

We're an equal opportunity employer. All applicants will beconsidered for employment without attention to race, color,religion, sex, sexual orientation, gender identity, national origin,veteran or disability status.

This organization participates in E-Verify.