Lead Master Technician & Team Mentor

Pep Boys; Bethel Park (Allegheny County); On-site; USD 44,083 - 60,614; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

Supplemental benefits

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Reduced benefits available for part‑t‑

Job summary

Pep Boys in Bethel Park, PA is seeking a Master Technician with strong diagnostic skills to lead a team and deliver top-quality vehicle service. You will diagnose drivability, electrical, and climate control systems while educating customers on problems and solutions.

The role requires 5+ years of hands-on experience, ASE certs, and flexibility to work days, nights, or weekends. You will mentor junior technicians, ensure safety and cleanliness of the shop, and maintain high customer satisfaction.

Qualifications

• High School Diploma or GED required.
• 5+ years automotive diagnosis and repair experience.
• 8+ ASE certifications (A1–A8) preferred.
• Section 609 Certification required.
• State Inspection license if applicable.
• Valid driver's license.
• Pre-employment background check.
• Availability to work days, nights, holidays, and weekends.

Responsibilities

• Diagnose and repair to specifications for brake, hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform duties of lower technician levels.
• Explain diagnoses and needed repairs to customers or staff as required.
• Continuously learn new technical information through formal training.
• Assist fellow technicians in performing technical activities.
• Keep management informed of repair problems as they occur.
• Maintain an organized and neat shop; adhere to safety policies.

Skills

Leadership

Customer focus

Team collaboration

Problem solving

Flexibility

Education

High School Diploma or GED

Job description

Pep Boys in Bethel Park, PA is seeking a Master Technician with strong diagnostic skills to lead a team and deliver top-quality vehicle service. You will diagnose drivability, electrical, and climate control systems while educating customers on problems and solutions.

The role requires 5+ years of hands-on experience, ASE certs, and flexibility to work days, nights, or weekends. You will mentor junior technicians, ensure safety and cleanliness of the shop, and maintain high customer satisfaction.