Lead Auto Technician & ASE Master Diagnostician

Pep Boys; Raynham (MA); On-site; USD 47,940 - 66,124; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Short Term Disability

401(k) Match

PTO & Holidays

DailyPay

Part-time benefits

Job summary

Pep Boys is seeking an experienced Master Technician to diagnose drivability, AC and electrical systems and to lead a team toward exceptional customer service. You will interact with customers, educate them on problems and proposed solutions, and mentor junior technicians to improve shop performance.

The role requires strong diagnostic and repair skills, ASE certifications, and a customer-focused attitude. Expect a dynamic, fast-paced environment with opportunities for professional development.

Qualifications

• 5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 8+ ASE certifications (A1 through A8) preferred.
• Section 609 Certification required.
• State Inspection license if applicable.
• Valid driver’s license.
• Pre-employment background check required.
• Availability to work days, nights, holidays, and weekends as needed.

Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Explain technical diagnoses and required repairs to customers or staff as needed.
• Mentor and assist fellow technicians; lead the shop team to deliver excellent customer service.

Skills

Automotive diagnosis

Problem solving

Repair experience

Education

High School Diploma or GED

Job description

Pep Boys is seeking an experienced Master Technician to diagnose drivability, AC and electrical systems and to lead a team toward exceptional customer service. You will interact with customers, educate them on problems and proposed solutions, and mentor junior technicians to improve shop performance.

The role requires strong diagnostic and repair skills, ASE certifications, and a customer-focused attitude. Expect a dynamic, fast-paced environment with opportunities for professional development.