Lead Massage Therapist

Auberge; Washington (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with 4% match

Team member discounts

Job summary

Mayflower Inn & Spa, Auberge Collection is seeking a dedicated Massage Therapist to provide high-quality massage and spa services to guests, ensuring personalized care and professional conduct. The role requires maintaining immaculate treatment rooms and delivering exceptional guest experiences.

Responsibilities include greeting guests, preparing rooms, performing treatments, and upholding spa standards of sanitation.

Qualifications

• Minimum of 2 years experience as a licensed massage therapist.
• State License required.
• Experience in luxury spa/hotel environment preferred.

Responsibilities

• Greet guests warmly and escort to treatment rooms.
• Prepare treatment rooms to client specifications and maintain standards.
• Perform prep work and clean/restock rooms as needed.
• Ensure guest comfort and safety during treatments.
• Maintain professional ethics and personalized service.
• Keep spa areas clean and stocked with supplies.
• Uphold sanitation and sterilization as directed by policy.
• Communicate any issues to management and guests.

Skills

Customer service

Communication

Professionalism

Flexibility

Education

Licensed Massage Therapist

Job description

Company Description

Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor.

For more information: auberge.com/mayflower

Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge

Job Description

As a Massage Therapist you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism and come with exceptional knowledge in the field of the healing arts.

• Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
• Prepare treatment rooms to client specifications while also adhering to the property service standards
• Perform prep work and properly clean and restock the room as required and needed.
• Ensure guest comfort and safety throughout the treatment.
• Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
• Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa.

Qualifications

• Minimum of 2 years experience as a licensed massage therapist
• Massage Therapist State License required
• Experience in a luxury spa and/or hotel spa environment preferred
• Personal, excellent communication skills, professionalism and love for healing
• Ability to work a flexible schedule, including weekends and holidays
• Commitment to a minimum of three days a week inclusive of weekends.

Benefits

• Medical, Dental, Vision plans
• Flexible Spending Accounts
• Health Savings Account
• Basic Life and AD&D
• Team Member Stay Discounts
• Employee Assistance Program
• Tuition Reimbursement
• Task Force Opportunities
• Career Growth
• Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance
• 401(k) program and receive a 4% match on employee contributions after one year.

Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.

Additional Information

About Auberge Collection: Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin: Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.