Lead Massage Therapist

Mayflower Inn & Spa, Auberge Collection; Washington (CT); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with company match

Employee discounts on spa services

Tuition reimbursement

Job summary

Mayflower Inn & Spa, Auberge Collection in Washington, Connecticut, seeks an experienced Massage Therapist to deliver spa services with personalized care and professionalism. You will greet guests, prepare treatment rooms, and support sanitation and operation standards across the spa.

Two years of licensed massage experience and a state license are required, with preference for luxury-hotel spa experience and flexible weekend availability to meet guest needs.

Qualifications

• Minimum of 2 years experience as a licensed massage therapist.
• State license required to practice.
• Experience in a luxury spa or hotel spa is preferred.
• Strong communication, professionalism and healing-focused approach.
• Ability to work a flexible schedule including weekends and holidays.
• Commitment to a minimum of three days a week including weekends.

Responsibilities

• Greet guests and escort to treatment rooms, attending to immediate needs during spa visit.
• Prepare treatment rooms to client specifications while following property standards.
• Perform prep work and maintain room cleanliness and stock as required.
• Ensure guest comfort and safety throughout treatments.
• Maintain professional ethics and personalized service for each guest.
• Keep work area clean and spa areas orderly at all times; sanitize per policy.

Skills

Massage therapy

Customer service

Hospitality

Education

Licensed Massage Therapist

Job description

Company Description

Only a two‑hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guests’ personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000‑sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two‑story private‑event space, The Huntress boutique, and two dining venues including The Garden Room for New England‑inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York‑based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor.

For more information: auberge.com/mayflower

Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge

Job Description

As a Massage Therapist you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism and come with exceptional knowledge in the field of the healing arts.

• Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
• Prepare treatment rooms to client specifications while also adhering to the property service standards.
• Perform prep work and properly clean and restock the room as required and needed.
• Ensure guest comfort and safety throughout the treatment.
• Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
• Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
• Regularly attend, participate in and support training and staff meetings for the spa.

Qualifications

• Minimum of 2 years experience as a licensed massage therapist.
• Massage Therapist State License required.
• Experience in a luxury spa and/or hotel spa environment preferred.
• Personal, excellent communication skills, professionalism and love for healing.
• Ability to work a flexible schedule, including weekends and holidays.
• Commitment to a minimum of three days a week inclusive of weekends.

Benefits

• Medical, Dental, Vision plans.
• Flexible Spending Accounts.
• Health Savings Account.
• Basic Life and AD&D.
• Team Member Stay Discounts.
• Employee Assistance Program.
• Tuition Reimbursement.
• Task Force Opportunities.
• Career Growth.
• Voluntary plans: short‑and‑long‑term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance.
• 401(k) program and receive a 4% match on employee contributions after one year.

Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.

Equal Employment Opportunity

MFI Operations LLC is an Equal Opportunity Employer, M/F/D/V. MFI Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFI Operations LLC complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.