Lead Maintenance Technician | Presidential West

ALCO Management, Inc.; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

ALCO Management, Inc. in Memphis, TN is seeking a Lead Maintenance Technician to maintain properties, perform preventative and responsive repairs, and coordinate with vendors to ensure safe, compliant, and well-functioning communities.

You will document work orders, inspect systems, and support residents and staff. Qualifications include 2+ years in property maintenance, knowledge of building systems, and proficiency with maintenance software.

Qualifications

• High school diploma or equivalent required; technical certifications or an associate's degree in facilities management or related field preferred.
• 2+ years of property maintenance/facilities management experience; multi-family experience a plus.
• Strong understanding of building systems, safety standards, and vendor coordination.

Responsibilities

• Inspect properties and perform preventative maintenance to ensure safety and functionality.
• Respond promptly to resident maintenance requests, troubleshooting issues efficiently.
• Coordinate with vendors and contractors for specialized repairs and service.
• Maintain accurate records of maintenance activities, work orders, and inspections.

Skills

Vendor coordination

Building systems knowledge

Problem solving

Communication skills

Education

High school diploma or equivalent

Associate's degree in facilities management or related field (preferred)

Technical certifications (preferred)

Tools

Yardi

Building Engines

Microsoft Office

Job description

Summary of Position

The Lead Maintenance Technician supports the daily operational needs of ALCO Management by maintaining assigned properties and ensuring all maintenance requests and preventative tasks are completed efficiently. This role is responsible for performing repairs, coordinating with vendors, and keeping accurate maintenance records while fostering positive relationships with residents and staff.

This position requires strong attention to detail, time management, and the ability to work collaboratively across teams to ensure properties are safe, functional, and compliant with organizational standards.

Essential Duties and Responsibilities

• Inspect properties and perform preventative maintenance to ensure safety and functionality.
• Respond promptly to resident maintenance requests, troubleshooting issues efficiently.
• Coordinate with vendors and contractors for specialized repairs and service.
• Maintain accurate records of maintenance activities, work orders, and inspections.

Weekly Responsibilities

• Perform routine checks of building systems (HVAC, plumbing, electrical, etc.) and complete required maintenance logs.
• Collaborate with Community Managers to prioritize projects and allocate resources effectively.
• Review inventory of maintenance supplies and order as needed to avoid delays.
• Ensure compliance with safety protocols and regulatory standards.

As Needed

• Assist with special property improvement projects or renovations.
• Train and mentor maintenance team members or temporary staff.
• As part of this position, employees are required to participate in the on-call rotation to address emergency situations and meet regulatory safety obligations. On-call responsibilities are deemed an essential job function.
• Perform other duties that support the operational goals of the property and organization.

Knowledge & Skill Requirements

• Education: High school diploma or equivalent required; technical certifications or associate's degree in facilities management or related field preferred.
• Experience: 2+ years in property maintenance, facilities management, or a related role preferred; experience in multi-family or residential properties a plus.
• Mindset: Accountable, service-oriented, and able to manage multiple priorities while maintaining quality and safety.
• Knowledge: Strong understanding of building systems, safety standards, and vendor coordination.
• Technical Skills: Ability to use maintenance management software (e.g., Yardi, Building Engines) and Microsoft Office; basic technical troubleshooting skills.
• Strengths: Organized, dependable, and detail-oriented with excellent problem-solving and communication skills.

Pre-Employment Requirements:All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO's policies and applicable law. ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law. ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.