Lead Maintenance Technician

KETTLER; Ashburn (VA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health/Dental/Vision Insurance

Life Insurance

Prescription coverage

401(k) retirement plan with company …

Job summary

KETTLER is seeking a Lead Maintenance Technician in Ashburn, VA to perform general maintenance, repairs in apartments and buildings, and respond to resident service requests. The role involves preventive maintenance, make-ready tasks, and assisting the Maintenance Manager with budgets and administrative duties.

The ideal candidate has 3+ years of apartment maintenance experience, EPA/CFC certification, and excellent English communication skills.

Qualifications

• 3+ years of apartment maintenance experience.
• EPA/CFC certification required.
• Excellent English communication skills, verbal and written.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Support the Maintenance Manager with budgets and other administrative tasks.
• Respond to resident maintenance requests across HVAC, electrical, plumbing and appliances; diagnose and repair or escalate.
• Carry out preventive maintenance on all systems at the property.
• Complete make-ready tasks for vacant units and conduct pre-move-in inspections.
• Demonstrate strong customer service by treating residents with respect and resolving issues efficiently.
• Other duties as assigned.

Skills

Apartment maintenance

HVAC repair

Electrical repair

Plumbing repair

Customer service

English skills

Education

EPA/CFC Certification

Tools

Power tools

Ladders/hand tools

Job description

The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents.

Compensation

$28-31/hour

Benefits Package

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• 3+ years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.