Lead Luxury Store Team — Assistant Manager

FashionUnited; Edina (MN); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking an Assistant Store Manager in Minnesota. You will partner with the Store Manager to drive sales, ensure exceptional service, and develop a high-performing team on the sales floor and in-store operations.

You will lead by example to deliver Coach’s service standards, manage schedules and payroll, and collaborate with leadership on market trends and cross-functional projects. This role emphasizes omni-channel engagement and brand-focused customer experiences.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Responsibilities

• Drive Sales & Strategy: support Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs.
• Deliver Exceptional Service: create an inclusive, high-energy environment that meets Coach service standards; resolve customer issues and act as brand ambassador.
• Lead & Develop Talent: recruit, onboard, and coach team members; foster a collaborative culture and strong talent pipeline.
• Execute Omni-Channel & Digital Engagement: support virtual shopping, clienteling, and data acquisition; leverage social media trends to enhance experience.
• Ensure Operational Excellence: oversee policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising; maintain safety and vendor relations.

Skills

Leadership experience

Customer focus

Communication

Problem solving

Tools

Microsoft Office

Job description

Coach is seeking an Assistant Store Manager in Minnesota. You will partner with the Store Manager to drive sales, ensure exceptional service, and develop a high-performing team on the sales floor and in-store operations.

You will lead by example to deliver Coach’s service standards, manage schedules and payroll, and collaborate with leadership on market trends and cross-functional projects. This role emphasizes omni-channel engagement and brand-focused customer experiences.