Lead Luxury Client Advisor & Styling Coach

Brobston Group LLC; Central Valley (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

Brobston Group LLC in New York seeks a Senior Client Advisor to lead the client advisor team, drive sales, and deliver exceptional, personalized service in a high-end boutique. You will support store leadership, train advisors, and foster a collaborative culture while upholding Maison standards.

You will coach and develop advisers, build a strong client portfolio with personalized styling and after-sale service, and drive business performance through proactive client outreach and the use of

Qualifications

• Experience in luxury fashion, accessories retail, customer service, or luxury hospitality with demonstrated leadership ability.
• Strong sales orientation with an entrepreneurial mindset and ability to meet KPIs.
• Excellent communication skills in English and local language, and comfort using retail tools and technology.
• Ability to work in a fast-paced environment, multitask, and foster teamwork and collaboration.

Responsibilities

• Manage and coach the client advisor team, leading by example to meet individual and team sales targets.
• Train new advisors and provide ongoing development and performance feedback.
• Build and maintain a strong client portfolio, delivering personalized styling and after-sale service.
• Drive business performance through proactive client outreach and effective use of sales tools.
• Support front and back-of-house operations and ensure adherence to company policies and procedures.

Skills

Leadership

Sales orientation

Communication

Team collaboration

Job description

Brobston Group LLC in New York seeks a Senior Client Advisor to lead the client advisor team, drive sales, and deliver exceptional, personalized service in a high-end boutique. You will support store leadership, train advisors, and foster a collaborative culture while upholding Maison standards.

You will coach and develop advisers, build a strong client portfolio with personalized styling and after-sale service, and drive business performance through proactive client outreach and the use of