Lead Lube Technician & Service Center Leader

Grease Monkey International; Ypsilanti (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Grease Monkey International in Ypsilanti, MI is seeking a dependable Key Holder to open and close the service center, support daily operations, and deliver efficient, friendly service. Basic automotive knowledge and leadership potential are valued as you guide a team through busy shifts.

Responsibilities include securing the location, handling deposits, performing oil changes and fluids checks, managing inventory, and maintaining safety standards.

Qualifications

• Prior experience in a service or retail environment is preferred.
• Automotive experience is a plus but not required.
• Strong work ethic, dependability, high integrity and attention to detail.
• Basic mechanical aptitude or willingness to learn.
• Ability to manage time and multitask in a fast-paced setting.
• Excellent communication and customer service skills.

Responsibilities

• Unlock and secure the location at the beginning and end of shifts.
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe.
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols.
• Assist in leading the team during daily operations and ensuring workflow efficiency.
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
• Maintain inventory of supplies and report needs to Center Manager.
• Uphold health, safety, and cleanliness standards in the service bays and customer areas.
• Provide outstanding customer service and resolve basic issues or complaints.
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager.
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary.
• Train and mentor new employees.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Time management

Multitasking

Communication

Dependability

Basic mechanical aptitude

Job description

Grease Monkey International in Ypsilanti, MI is seeking a dependable Key Holder to open and close the service center, support daily operations, and deliver efficient, friendly service. Basic automotive knowledge and leadership potential are valued as you guide a team through busy shifts.

Responsibilities include securing the location, handling deposits, performing oil changes and fluids checks, managing inventory, and maintaining safety standards.