Lead Logistics Operations Manager

Penske Logistics LLC; Reading (Berks County); On-site; USD 70,000 - 100,000; Full time

Job summary

Penske Logistics LLC in Reading, PA is seeking an experienced Operations Manager to lead a team of drivers in a fast-paced, customer-focused environment. You will drive operational excellence by meeting KPIs, managing resources, and executing the annual financial and operating plan.

You will develop forward-looking plans, foster a safety culture, and collaborate with customer teams and other Penske sites to share best practices and deliver value to our clients.

Qualifications

• 4 - 6 years related functional experience.
• 3+ years managerial or supervisory experience with DOT regulated positions required
• High School degree or equivalent required
• Bachelor's Degree preferred
• Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required
• Must have ability to connect and build rapport with associates and external customers at all levels
• Must have time management and organizational skills with follow-up and follow through
• Ability to manage through a problem and think and make decisions independently
• Demonstrated ability to develop and execute annual financial operating plan
• Ability to drive process improvement and lead change
• Must demonstrate ownership & responsibility for running the operation with urgency
• Strong written/oral communication and active listening skills
• Regular, predictable, full attendance is an essential function
• Willingness to travel as necessary and to undergo background checks and drug screening

Responsibilities

• Establish and sustain trained and competent supervisors and associates.
• Recruit, hire, train, develop and retain quality associates.
• Establish and sustain effective two-way communication.
• Develop strong relationships with associates, customers and departments.
• Meet or exceed customer KPIs and objectives.
• Interact daily with the local customer to understand needs.
• Lead improvements in routing, carrier selection, backhauls and loading.
• Collaborate with other Penske sites to share best practices.
• Develop and execute annual financial and operating plan.
• Lead operations with integrity to meet Business Plan targets
• Identify issues with operating metrics and P&L and adjust accordingly
• Ensure customer billings and payroll processing are timely and accurate

Skills

Leadership/People Mgmt

Communication

Time management

Financial planning & P&L

Process improvement

Decision making

Ownership & accountability

Problem solving

Education

High School diploma or equivalent

Bachelor’s Degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Penske Logistics LLC in Reading, PA is seeking an experienced Operations Manager to lead a team of drivers in a fast-paced, customer-focused environment. You will drive operational excellence by meeting KPIs, managing resources, and executing the annual financial and operating plan.

You will develop forward-looking plans, foster a safety culture, and collaborate with customer teams and other Penske sites to share best practices and deliver value to our clients.