Lead, Last Mile Operations

RXO; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid time off

Volunteer days

Job summary

RXO is seeking a Lead, Operations in Last Mile in Miami to coordinate with site leadership and support home delivery services. You will lead a team of 15–20 material handlers, drive improvements using metrics, and train staff to achieve safety, quality, and productivity goals.

The role requires 4 years in operations, experience in logistics/transport, and strong leadership and communication skills. This is a full-time on-site position with opportunities to impact efficiency and service levels.

Qualifications

• 4 years of experience in operations.
• 2 years of experience in logistics or transportation.
• MS Office experience.
• Strong communication and leadership skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Skills

Leadership

Communication

Interpersonal skills

Tools

MS Office

Job description

Accelerate your career at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.What your day-to-day will look like:Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders dailyLeverage operational metrics to identify improvement areas and create actionable plans to improve the businessUtilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivityFoster positive working relationships with warehouse team, contract carriers, driver helpersManage the dispatch of contract carriers and resolve issues throughout the dayPartner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficienciesTrain and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectationsAt a minimum, you’ll need:4 years of experience in operationsExperience with Microsoft OfficeIt’d be great if you also have:2 years of experience in logistics or transportation, inventory control and merchandise reconciliationExcellent verbal and written communication skillsStrong interpersonal and leadership skillsThis job requires the ability to:Lift up to 50 lbs.Does this sound like you? Check out what else RXO has to offer.Why Join Us:Our BenefitsComprehensive medical, dental, and vision plans401(k) retirement plan with up to 5% company matchPre-tax accounts to help streamline eligible expensesCompany-paid disability and life insuranceEmployee Assistance Program (EAP)Career and Leadership Development ProgramsPaid time off, company holidays, and volunteer daysOur CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.The Next StepReady to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.