Lead Kennel Care & Team Supervisor

BNLBUSA INC; North Carolina; On-site; USD 28,000 - 42,000; Full time

Job summary

BNLBUSA INC in Wilmington, NC is seeking a Kennel Shift Lead to supervise and train kennel staff, ensuring top-tier pet care and a welcoming experience for pet owners. You will oversee daily operations including feeding, grooming, exercising, and maintaining clean facilities, while monitoring animal health and behavior.

The ideal candidate has leadership experience in animal care, strong communication skills, and a passion for animal welfare.

Qualifications

• Leadership experience in animal care or kennel settings preferred.
• Strong communication and customer-facing skills required.
• Ability to motivate a team and manage shifts.
• Knowledge of pet behavior and welfare practices is a plus.

Responsibilities

• Supervise and train kennel staff to maintain high standards of pet care.
• Oversee daily kennel operations: feeding, grooming, exercising, and cleanliness.
• Monitor animal health and behavior and report concerns.
• Provide exceptional customer service to pet owners and clients.
• Assist in staff scheduling and shift management.
• Implement safety protocols and comply with regulations.

Skills

Leadership

Customer service

Team motivation

Communication

Flexibility

Job description

BNLBUSA INC in Wilmington, NC is seeking a Kennel Shift Lead to supervise and train kennel staff, ensuring top-tier pet care and a welcoming experience for pet owners. You will oversee daily operations including feeding, grooming, exercising, and maintaining clean facilities, while monitoring animal health and behavior.

The ideal candidate has leadership experience in animal care, strong communication skills, and a passion for animal welfare.