Kennel Shift Lead

BNLBUSA INC; North Carolina; On-site; USD 28,000 - 42,000; Full time

Job summary

BNLBUSA INC in Wilmington, NC is seeking a Kennel Shift Lead to supervise and train kennel staff, ensuring top-tier pet care and a welcoming experience for pet owners. You will oversee daily operations including feeding, grooming, exercising, and maintaining clean facilities, while monitoring animal health and behavior.

The ideal candidate has leadership experience in animal care, strong communication skills, and a passion for animal welfare.

Qualifications

• Leadership experience in animal care or kennel settings preferred.
• Strong communication and customer-facing skills required.
• Ability to motivate a team and manage shifts.
• Knowledge of pet behavior and welfare practices is a plus.

Responsibilities

• Supervise and train kennel staff to maintain high standards of pet care.
• Oversee daily kennel operations: feeding, grooming, exercising, and cleanliness.
• Monitor animal health and behavior and report concerns.
• Provide exceptional customer service to pet owners and clients.
• Assist in staff scheduling and shift management.
• Implement safety protocols and comply with regulations.

Skills

Leadership

Customer service

Team motivation

Communication

Flexibility

Job description

Job Description

About the Role

Join BNLBUSA INC as a Kennel Shift Lead, where you will play a crucial role in ensuring the well-being and care of our furry friends. We are looking for a passionate individual to lead our kennel team and contribute to a positive environment for pets and their owners.

Responsibilities

• Supervise and train kennel staff to ensure high standards of pet care.
• Oversee daily operations, including feeding, grooming, and exercising pets.
• Maintain cleanliness and organization of the kennel facilities.
• Monitor the health and behavior of animals, reporting any concerns.
• Provide exceptional customer service to pet owners and potential clients.
• Assist in scheduling and managing staff shifts effectively.
• Implement safety protocols and ensure compliance with regulations.
• Support the management team in administrative tasks as needed.

Requirements

• Previous experience in animal care or kennel management preferred.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication skills and a customer-focused attitude.
• Knowledge of pet behavior and health care practices.
• Ability to lift and handle animals of various sizes safely.
• Flexible schedule, including weekends and holidays.
• Certification in pet first aid or CPR is a plus.
• Passion for animal welfare and a positive demeanor.

About Us

BNLBUSA INC has been serving the Wilmington, NC community for over a decade, providing exceptional care for pets in a safe and loving environment. Our customers love us for our dedicated staff and commitment to animal welfare, while our employees appreciate our supportive culture and opportunities for growth.