Lead IT Technician

AECOM; Williamsburg (VA); On-site; USD 63,000 - 95,000; Full time

Job summary

A leading company in pet care is seeking a Lead IT Technician responsible for the maintenance and troubleshooting of factory information systems. This role requires strong analytical skills and technical experience, managing IT operations and leading projects to improve factory systems. The position offers a competitive salary and benefits package, contributing to an inclusive workplace that values diverse backgrounds.

Benefits

401k with Company match

Healthcare coverage

Performance-based incentives

Qualifications

• 5+ years of IT experience in manufacturing or logistics.
• 3+ years of IT experience with a 2-year Technical Degree.
• Ability to evaluate, develop, document, and maintain IT systems.

Responsibilities

• Lead IT system projects and ensure factory system reliability.
• Provide technical support for hardware and software.
• Collaborate with factory personnel on IT projects.

Skills

Analytical skills

Technical support

Collaboration

Education

High School Diploma or GED equivalent

2-year Technical Degree or Certification

Job description

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

**Position Summary**

As Lead IT Technician, you will be responsible for advanced troubleshooting and maintenance of the reliability and functionality of all factory information systems, including but not limited to computer hardware, software, networking systems, databases and manufacturing applications. You will manage core operational systems and provide specialized factory floor support. In this role, you will lead projects and administration of IT systems, standards and compliance.

+ Provide advanced analytical, technical and developmental support for existing and future factory computer related hardware, manufacturing data collection systems and business information technology

+ Evaluate, develop, document and maintain necessary in-house information and data collection systems

+ Install, configure, performance tune, administer and troubleshoot all in-house computer related hardware, software, database, network, communication and multi-media systems

+ Maintain reliability and provide continuous improvement of factory floor solutions to support the goals and key performance indicators of the manufacturing and distribution operation

+ Collaborate with all levels of factory personnel to plan, scope and lead projects that execute on business and operational objectives and provide effective, innovative solutions

+ Assist in training, coaching and developing technical competencies of junior IT associates

+ Ensure compliance and factory readiness for data backup, disaster recovery, software licensing, security and authorization policies

+ Plan and coordinate local implementation of new and enhanced Nestlé Purina software and respond to users’ requests for new and enhanced information systems using sound business judgment

**REQUIREMENTS**

+ High School Diploma or GED equivalent with 5+ years of information technology experience including system operations and hardware support in a manufacturing, industrial, warehouse, logistics, military or related environment

OR

+ 2-year Technical Degree or Certification with 3+ years of information technology experience including system operations and hardware support in a manufacturing, industrial, warehouse, logistics, military or related environment

The approximate pay range for this position is $63,000 to $95,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | About Us | Making an Impact | Nestle Careers (nestlejobs.com) .

**REQUISITION ID:**

352878

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy .

Job Requisition: 352878