Lead IT Support & Customer Services Supervisor

US-Joint-Activities; Fort Bragg (NC); On-site; USD 85,000 - 112,000; Full time

Job summary

US-Joint-Activities at Fort Bragg, North Carolina, is seeking a Supervisory IT Specialist (Customer Support) under Direct Hire Authority to lead IT and customer support teams supporting mission-critical outputs.

The role emphasizes directing tasks, managing workflows, and ensuring end-user IT needs align with system life cycle objectives while coordinating with stakeholders and vendors to optimize procurement and asset accountability.

Qualifications

• One year of specialized experience leading or supervising technical, logistics, or support personnel.
• Experience developing, defending, and executing fiscal year spend plans and analyzing vendor data for network procurement.
• Experience administering supply chain operations, inventory control, and asset accountability for high-value IT equipment.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Decision Making

Information Management

Interpersonal Skills

Teamwork

Technical Competence

Job description

US-Joint-Activities at Fort Bragg, North Carolina, is seeking a Supervisory IT Specialist (Customer Support) under Direct Hire Authority to lead IT and customer support teams supporting mission-critical outputs.

The role emphasizes directing tasks, managing workflows, and ensuring end-user IT needs align with system life cycle objectives while coordinating with stakeholders and vendors to optimize procurement and asset accountability.