Lead IT Analyst - PRIMO Systems Administrator

Sawdey Solution Services; Washington (District of Columbia); On-site; USD 112,000 - 152,000; Full time

Job summary

Sawdey Solution Services in Washington, DC is seeking a Lead IT Analyst/ System Administrator to operate and maintain the PRIMO system (Peer Review Management Online) supporting the Institute of Education Sciences.

You will oversee PRIMO operations, generate reports, manage access and permissions, ensure data integrity, and provide help desk support for a government contract that requires US citizenship.

Qualifications

• 8+ years of IT operations and maintenance experience.
• Experience with SQL, database management, and data analysis.
• Experience coordinating security compliance activities.
• Strong communication with customers and stakeholders.

Responsibilities

• Oversee PRIMO operations and maintenance for DOE.
• Generate reports and metrics.
• Help desk SLA/ticket-volume reporting.
• Manage user access and permissions.
• Ensure data integrity.
• Backup score-collection procedure during panels.
• Provide help desk support.
• Support virtual panel operations.
• Perform other duties as assigned.

Skills

Communication skills

Office suite proficiency

Education

Bachelor's degree in Computer Science or related field

Tools

SQL

Database management

Report generation

Security compliance coordination

Job description

Sawdey Solution Services in Washington, DC is seeking a Lead IT Analyst/ System Administrator to operate and maintain the PRIMO system (Peer Review Management Online) supporting the Institute of Education Sciences.

You will oversee PRIMO operations, generate reports, manage access and permissions, ensure data integrity, and provide help desk support for a government contract that requires US citizenship.