Lead Investigator (Statewide)

Texas Workforce Commission; Austin (TX); Remote; USD 52,000 - 71,000; Full time

Benefits offered by this job

Family Friendly Certified Workplace

Competitive salary

Training opportunities

Medical Insurance

Paid time off

Job summary

Texas Workforce Commission (TWC) seeks a Lead Investigator (Investigator IV) to perform highly complex investigative work across Texas. The role may supervise others and works with considerable independence, guiding investigations from start to finish.

Ideal candidates provide technical counsel to executive staff and divisions, reviewing requests, defining scope, applying state and federal laws, and coordinating with law enforcement. Travel up to 25% within Texas is involved.

Qualifications

• Two years of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering information, interviewing, counseling or in instruction, demonstration, and interpretation of policies in a public or private enterprise.

Responsibilities

• Assist Department management with monitoring investigations, unit duties, and responsibilities.
• Review requests for investigations.
• Analyze issues/allegations to determine appropriate investigative approach.
• Prepare and review investigation plans; define scope and objective of investigations.
• Determine appropriate use of interview, interrogation, and other investigative techniques.
• Coordinate investigations with federal, state, and local law enforcement organizations; present testimony and evidence in hearings and court proceedings.
• Train and coach investigators, TWC staff, board staff, contractors, or others.

Skills

Investigations

Coaching

Training

Communication

Job description

Who We Are

The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position works within the Office of Investigations department and can be performed from any city in Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

Who You Are

The ideal candidate provides technical assistance and counsel to TWC executive staff, divisions, departments, boards, or contractors regarding investigation issues. Coach other investigators in investigative techniques, report writing, policy, and defining the scope of an investigation. Communicates essential information to the manager and director, provides specialized technical expertise in completion of reports, proposals, briefings, training plans and accomplishments, and correspondence relating to routine and special assignments.

What You Will Do

The Lead Investigator (Investigator IV) performs highly complex (senior-level) investigative work. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

You Will Be Trusted To

• Assist Department management with monitoring investigations, unit duties, and responsibilities.
• Review requests for investigations.
• Analyze issues/allegations to determine appropriate investigative approach.
• Prepare and review investigation plans; define scope and objective of investigations.
• Determine appropriate use of interview, interrogation, and other investigative techniques.
• Maintain investigative objectivity and impartiality. Analyze available data relating to issues/allegations; apply knowledge of relevant state and federal laws, agency policies and procedures.
• Coordinate investigations with appropriate federal, state, and local law enforcement organizations. Present testimony and evidence in formal hearings and court proceedings.
• Train and coach investigators, TWC staff, board staff, contractors, or others.
• Perform related work as assigned.

You Qualify With

• Two years of full-time experience performing auditing or investigating work; or unemployment insurance claims examiner tasks; or gathering of information, interviewing, counseling or in the instruction, demonstration, and interpretation of policies in a public or private enterprise.
• Relevant academic credits may be applied toward experience qualifications for this position.

You Are a Great Fit With

• Must have knowledge of and experience with programs administered by TWC, specifically Child Care and VR.
• Experience developing and presenting training.
• Enjoy coaching and teambuilding
• Excellent communication; verbal and written skills.
• Experience writing and editing professional documents

You Gain

• A Family Friendly Certified Workplace
• Competitive salary: $5,521.25/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits

Duty involves up to 25% travel within the state of Texas.

Veterans

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ComplianceInspectionandInvestigation.pdf