Lead Installer & Training Specialist

XPEL, Inc.; Pittsburgh (Allegheny County); On-site; USD 48,000 - 72,000; Full time

Job summary

XPEL, Inc. is seeking a Senior Installer & Trainer in Pittsburgh, PA to ensure high-standard window tinting and paint protection film installations. You will educate and train infield operations on evolving requirements and product innovations.

You will lead scheduling, quality checks, audits, and relationship-building with dealership leadership while ensuring installers receive necessary upskilling and training to maintain excellence.

Qualifications

• Excellent communication, interpersonal, analytical and problem-solving skills.
• Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Maintains/monitors car counts at dealerships.
• Communicate schedule with store managers as needed.
• Assists Field Operations Manager on scheduling installers.
• Liaison between Field Operations Manager and installer - payroll/EOD/Warranties/ Pricing.
• Quality control and inspection of installation.
• Assist Field Operations Manager with Audits as needed.
• Cultivating and maintaining work relationships with upper management at the dealerships.
• Insuring installers are getting corrective or upskill training as required.
• Inventory monitoring.

Skills

Communication

Interpersonal skills

Analytical skills

Problem solving

Microsoft Office

Valid driver\'s license

Education

High School Diploma or GED

Job description

XPEL, Inc. is seeking a Senior Installer & Trainer in Pittsburgh, PA to ensure high-standard window tinting and paint protection film installations. You will educate and train infield operations on evolving requirements and product innovations.

You will lead scheduling, quality checks, audits, and relationship-building with dealership leadership while ensuring installers receive necessary upskilling and training to maintain excellence.