Lead Installer & Service Counter Manager (Bilingual)

O'Reilly Auto Parts; Lima (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking an Experienced Installer Counter Specialist to oversee installer counter sales and service. This role directs the installer counter team, collaborates with the store manager to ensure proper staffing of ISSs and delivery personnel, and participates in recruiting and interviewing to hire qualified staff.

Focus on maximizing installer sales, delivering excellent customer service, and ensuring efficient routing of delivery specialists while minimizing expenses.

Qualifications

• Leading technical parts specialist with a strong mechanics background.
• Above-average communication skills.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Maximize installer sales, focusing on market entitlement.
• Direct the installer service counter team to ensure top customer service.
• Assist in staffing ISSs, delivery specialists, and support personnel.

Skills

Technical parts expertise

Mechanics background

Communication skills

Bilingual (English/Spanish)

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Experienced Installer Counter Specialist to oversee installer counter sales and service. This role directs the installer counter team, collaborates with the store manager to ensure proper staffing of ISSs and delivery personnel, and participates in recruiting and interviewing to hire qualified staff.

Focus on maximizing installer sales, delivering excellent customer service, and ensuring efficient routing of delivery specialists while minimizing expenses.