Lead Installer - Custom Closets & Home Organization

Closets By Design; Bethel (CT); On-site; USD 28,000 - 83,000; Full time

Benefits offered by this job

Health

Vision

Dental

PTO

Life

401k Match

Job summary

Closets By Design is seeking a Lead Installer to complete on-site installations of custom closets, garages, pantries, offices, mudrooms, and other home organization systems.

This hands-on role is responsible for delivering exceptional craftsmanship, maintaining a safe and organized job site, guiding the assigned apprentice, and ensuring every project is completed efficiently and to the customer’s satisfaction.

Qualifications

• Experience in custom closet, cabinetry, finish carpentry, millwork, or residential installation
• Ability to read and interpret design plans and installation specs
• Proficiency with hand/power tools and measuring devices
• Strong attention to detail and craftsmanship
• Effective communication and customer-service skills
• Physical ability to lift, climb, bend, kneel, and stand for extended periods
• Valid driver’s license and good driving record

Responsibilities

• Review work orders, design plans, room conditions, measurements and installation requirements
• Verify materials, tools, and equipment before and during the job
• Perform hands-on installation of custom closets, garages, pantries, offices, mudrooms and other systems
• Ensure components are level, secure, aligned and finished to standards
• Conduct quality checks and final customer walkthrough
• Be the on-site customer contact and provide progress updates
• Address field issues and escalate when needed
• Submit installation paperwork and service notes on time
• Communicate status and changes to management
• Perform service calls, repairs and adjustments as assigned
• Maintain company vehicles, tools and equipment
• Exhibit punctuality, professionalism and safety

Skills

Reading design plans

Attention to detail

Problem solving

Professional communication

Customer-service mindset

Tools

Hand tools

Power tools

Levels

Measuring devices

Job description

Closets By Design is seeking a Lead Installer to complete on-site installations of custom closets, garages, pantries, offices, mudrooms, and other home organization systems.

This hands-on role is responsible for delivering exceptional craftsmanship, maintaining a safe and organized job site, guiding the assigned apprentice, and ensuring every project is completed efficiently and to the customer’s satisfaction.