Lead Installation Training & Field Operations

Renewal-By-Andersen; Des Plaines (IL); On-site; USD 87,000 - 134,000; Full time

Benefits offered by this job

401(k) Plan

Company Matching

Profit Sharing

Medical Coverage

Dental Coverage

Vision Coverage

HSA

Paid Time Off

Paid Holidays

Parental Leave

Job summary

Andersen Corporation in Des Plaines, IL seeks a Support Installation Manager to lead the installation, project management, and service teams while increasing branch profitability through improved FTT and reduced remakes.

You will train field staff, analyze installation metrics, and collaborate with branch leadership to optimize processes, safety, and regulatory training, coaching both subcontractors and internal staff.

Qualifications

• Four-year degree or equivalent experience in a related field.
• Valid driver's license with acceptable MVR.
• Minimum 5 years in home improvement or related field.
• Strong written and verbal communication; customer oriented.

Responsibilities

• Ride-a-long field training with a minimum of two days per week; debrief and document results.
• Analyze metrics to identify training needs and improve FTT and remakes.
• Partner with branch leadership to resolve issues and drive improvements.
• Deliver monthly training with product, installation, and service knowledge.
• Directly train, manage and coach all installation process staff and subcontractors.

Skills

Leadership

Coaching

Communication

Analytical skills

Education

Bachelor's degree

Job description

Andersen Corporation in Des Plaines, IL seeks a Support Installation Manager to lead the installation, project management, and service teams while increasing branch profitability through improved FTT and reduced remakes.

You will train field staff, analyze installation metrics, and collaborate with branch leadership to optimize processes, safety, and regulatory training, coaching both subcontractors and internal staff.