Lead Installation Technician

Kendell Doors & Hardware, LLC.; Greensboro (NC); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical and Dental Insurance

Vision Insurance

401k Employer Match

Paid Time Off

Job summary

A leading service company in Greensboro, NC is looking for a Service Technician to install and service commercial doors and hardware. Responsibilities include onsite welding and repairs, troubleshooting existing openings, and delivering excellent customer service. Candidates should have 2+ years of relevant experience and a high school diploma, with welding and mechanical skills preferred. Benefits include medical and dental insurance, paid time off, and 401k matching.

Qualifications

• 2+ years of experience as a service technician.
• Welding and metal fabrication experience preferred.
• Ability to read drawings and follow instructions.

Responsibilities

• Install and service commercial steel frames, doors, and hardware.
• Perform onsite welding and repairs.
• Document work accurately and communicate job status.

Skills

Carpentry experience

Metal fabrication

Mechanical aptitude

Troubleshooting skills

Education

High school diploma or equivalent

Job description

Location: Greensboro, NC, US. Full-time.

Salary Range: $20.00 – $25.00 per hour.

Position Summary

The Service Technician installs, services, and modifies Division 8 and Division 10 material including commercial door openings, related hardware, bathroom partitions and accessories.

This role performs onsite welding and repairs, delivers high-quality customer service, and represents the company professionally while working in a variety of field environments.

Duties and Responsibilities

• Install and service commercial steel frames, doors (steel/wood), hardware, and access control systems
• Install bathroom partitions and related division 10 accessories
• Perform onsite welding and metal modifications on doors and frames
• Troubleshoot, repair, and retrofit existing openings and components
• Complete service calls within scheduled timeframes with minimal disruption to customer sites
• Document work and update service requests accurately
• Communicate with Service Manager, Project Managers, Sales, and customers regarding job status or issues
• Maintain a clean, organized company vehicle and tools
• Follow all safety, PPE, OSHA, and company policies
• Assist in production shops and special projects when not onsite
• Participate in training and certification programs to expand product and industry knowledge
• Manage one install tech to work together as a two-man crew
• Work alongside other crews on large projects as project needs arise
• Responsible for self-punching projects and communicating site needs to installation manager

Qualifications

• High school diploma or equivalent with 2+ years of carpentry, metal, or service technician experience
• Welding and metal fabrication experience preferred
• Strong mechanical aptitude and troubleshooting skills
• Ability to read drawings and follow written, visual, and verbal instructions
• Ability to work independently and as part of a team
• Valid driver’s license, DOT certification, and insurability required
• Willingness to travel and work flexible hours, including evenings/weekends
• OSHA 10 preferred or obtained after hire, OSHA 30 required for lead
• Ability to lift 50 lbs overhead and meet physical demands of the role

Benefits

Medical and Dental Insurance, Vision, Life, and Disability Insurance, as well as Voluntary Benefits, HSA, FSA, and Employee contribution to 401k. Employer match, up to 4% PTO and paid Holidays.

Hours

Standard Business Hours unless otherwise communicated. This position requires periodic out-of-town travel for project work.

Employment for this position is contingent upon successful completion of a background check and drug screening. This role is classified as safety-sensitive and is subject to a zero-tolerance drug and alcohol policy. Drug screening will be conducted in accordance with federal regulations, including but not limited to the U.S. Department of Transportation (DOT) and applicable state and local laws. A positive drug test or failure to comply with the screening process will result in disqualification from employment.

This description outlines the general nature and responsibilities of the position and may be adjusted based on business or facility needs. It is not an exhaustive list of duties. Management may modify job requirements or assign additional tasks as needed, including reasonable accommodation. Part-time roles are paid hourly and classified as non-exempt. All information will be kept confidential in accordance with EEO guidelines.