Lead IAM Systems Analyst

NTT America, Inc.; Seattle (WA); On-site; USD 129,000 - 216,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance with employer contrib

Job summary

NTT DATA is seeking a Lead IAM Systems Analyst & Product Owner in Seattle, WA to act as the IAM Product Owner, guiding governance, design, and operations for SailPoint-based identity management. You will manage sprint scope, prioritize IAM work, and lead cross-functional teams across IT security, HR, and infrastructure.

The role requires deep IAM platform knowledge, strong systems analysis, and proven leadership in delivering IAM projects through full SDLC.

Qualifications

• 7+ years of experience in an Information Services environment.
• 4+ years focused on Identity and Access Management (IAM).

Responsibilities

• Serve as IAM Product Owner for IAM domain.
• Lead daily IAM stand-up meetings and prioritize work across incidents, tickets, and Jira items.
• Manage IAM projects following SDLC guidelines.
• Troubleshoot and gather requirements for optimal IAM solutions.
• Collaborate with vendors and managed services for IAM improvements.

Skills

IAM

Product ownership

SDLC

Stakeholder management

Leadership

SailPoint

Okta

CyberArk

PowerShell

SQL

Power Automate

RBAC

ABAC

PBAC

Active Directory

AWS

GCP

Entra

Privileged Access Management

Education

Bachelor's degree in Computer Science/Business Administration

Tools

SailPoint IdentityNow (IDN)

SailPoint Identity Security Cloud (ISC)

ServiceNow

Jira

Job description

Req ID: 387460

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Lead IAM Systems Analyst to join our team in Seattle, Washington (US-WA), United States (US).

Lead IAM Systems Analyst & Product Owner

This highly visible role serves as the central liaison between business stakeholders and the technical IAM Engineering team. The individual acts as the "Product Owner" for the Identity & Access Management (IAM) domain, leveraging expert-level technical knowledge of IAM platforms and strong systems analysis skills to drive daily operations, project delivery, and strategic product evolution.

Essential Duties & Responsibilities

• IAM Product Ownership & Governance
• Act as the daily sounding board for IAM rules, schedule, and provisioning through theSailPoint IIQ (CAPS) or similar platform.
• Serve as the "product owner" for IAM Engineering on Sprint scope, actively curating theIAM Jiras to define what has been delivered and prioritizing what is in scope to fix orenhance.
• Lead daily IAM stand-up meetings to prioritize work across ServiceNow incidents, tickets,and IAM Jira items.
• Lead retrospectives for continuous improvement of IAM processes and teamperformance.
• Proactively determine and resolve blocking issues on IAM incidents, requests, orenhancements by collaborating with business owners and other technology teams.
• Technical Systems Analysis & Design
• Possess a deep understanding of how SailPoint lifecycle, tasks, roles, and rules alreadyfunction to accurately answer questions regarding future design or the rationale behindcurrent configurations.
• Provide leadership, guidance, and research to manage assigned IAM projects, adheringto System Development Life Cycle (SDLC) methodology guidelines.
• Troubleshoot, analyze, and gather requirements for optimal IAM solutions, providingleadership to resolve complex technical issues
• Work with managed services or vendor teams (e.g., CDW) to identify improvements, risks,or enhancements based on their subject matter expertise in IAM platforms.
• Provide active feedback and troubleshooting on incidents or requests assigned to IAMEngineering, clarifying technical requirements with the team as needed.
• Stakeholder Management & Collaboration
• Coordinate directly between business stakeholders and the IAM Engineering team todefine the scope, priority, impact, and design for fixes and requests
• Represent IAM (IT Security) on cross-team efforts and troubleshooting, specificallycoordinating with teams managing systems like Workday P&C, Epic, Lenel, NetworkInfrastructure, Okta, and Exchange Online.
• Consult with internal staff and management to assign and prioritize needs based onhospital-wide/organizational objectives and initiatives.
• Ensure users and stakeholders are adequately informed of initiatives, status, andoperational impacts.
• Quality, Compliance & Documentation
• Ensure all IAM changes are validated and safe for production, including strict adherenceto RFC approvals, deployment notifications, and build/peer reviews
• Document requests and findings, and facilitate training/education on application issues.
• Integrate business needs with technology and standards related to identity creation,deletions, vaulting, and password management.
• Support the larger IT Security team from an IAM perspective on capabilities and prioritytasks.

Basic Qualifications

• 7+ years’ experience in an Information Services environment
• 4+ years’ experience focused on Identity and Access Management.

Additional Preferences

• Technical Expertise Minimum of 4 years’ experience withSailPoint engineering and/or architecting, specifically SailPoint IdentityNow (IDN) orSailPoint Identity Security Cloud (ISC)
• Education Bachelor's degree in a relevant field (Computer Science, Business Administration, etc.) OR equivalent experience that demonstrates technical competency
• Proven experience and knowledge of project management skills, tools, andmethodologies
• Proven experience leading committees, projects, and activities
• IAM Knowledge Advanced understanding of IAM platforms (SailPoint, Okta, CyberArk)
• Experience with access management frameworks (RBAC/ABAC/PBAC)
• Expert knowledge of access management frameworks
• Deep understanding of Microsoft Active Directory and cloud platforms (AWS, GCP, Entra)
• Proficiency in automation tools (PowerShell, RPA, SQL, Power Automate)
• Experience with Privileged Access Management tools
• Working knowledge of HR and Payroll workflow, data elements, and system integration

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $129,360 – $215,600. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

• medical
• dental
• vision insurance with an employer contribution
• flexible spending or health savings account
• life and AD&D insurance
• short and long term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally-required benefits

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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