Lead HVAC Training & Technician Development

GSM Services; Gastonia (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Profit Sharing Program

Life Insurance

Short-Term Disability

Company Vehicle

Branded Uniforms

Company-Paid Training & Professional D

Tuition Reimbursement

Apprenticeship Opportunities

Recruitment Incentive Bonus Program

Health & Wellness Program

People-First Workplace Culture

Job summary

GSM Services in Gastonia, NC, seeks an experienced HVAC Training & Development Manager to lead and expand our onsite training program while staying connected to the technical side of the industry. You will build structured training, provide hands-on instruction, develop technicians across levels, and help shape GSM’s HVAC workforce for continued growth.

You’ll guide certification preparation, address skill gaps, and collaborate with leaders to prioritize training.

Qualifications

• High school diploma or equivalent.
• 3–5 years of hands-on HVAC field experience in installation, service, maintenance, troubleshooting, or a combination of these areas.
• Strong knowledge of HVAC systems, components, tools, diagnostics, and field practices.
• Ability to explain and demonstrate technical HVAC concepts in a practical, easy-to-understand way.
• Strong communication, leadership, coaching, and organizational skills.
• Ability to work effectively with everyone from entry-level coworkers to experienced technicians and company leadership.
• Valid driver’s license and ability to travel between GSM facilities and local jobsites as needed.

Responsibilities

• Lead and grow GSM’s onsite HVAC training program, including structured curricula.
• Develop hands‑on and classroom HVAC training for multiple experience levels.
• Teach HVAC fundamentals, installation, service, maintenance, diagnostics, and troubleshooting.
• Identify skill gaps and set training priorities with GSM leaders.
• Coordinate internal experts, outside instructors, vendors, and certification providers.
• Prepare coworkers for HVAC certifications and technical assessments.
• Develop training and career pathways for entry-level to experienced coworkers.
• Coach and mentor coworkers as they advance their technical skills.
• Manage training requirements, certifications, renewals, and records.
• Coordinate safety training and promote safe work practices.
• Evaluate training effectiveness and continuously improve programs.

Skills

HVAC knowledge

Leadership & coaching

Communication skills

Training & development

Problem solving

Education

High school diploma or equivalent

Tools

EPA 608 Certification

NATE Certification

Job description

GSM Services in Gastonia, NC, seeks an experienced HVAC Training & Development Manager to lead and expand our onsite training program while staying connected to the technical side of the industry. You will build structured training, provide hands-on instruction, develop technicians across levels, and help shape GSM’s HVAC workforce for continued growth.

You’ll guide certification preparation, address skill gaps, and collaborate with leaders to prioritize training.