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A leading company in HVAC services is looking for a Lead Service Technician responsible for maintenance and repairs of heating and air conditioning systems. This role focuses on delivering high-quality customer experiences and involves training staff and program development. Candidates should possess a valid driver's license and have the advanced customer service skills necessary for effective communication.
Job DescriptionJob Description
Job Title: Lead Service Technician
Pay Scale: up to $46.00 per hour (Based on exp)
Position Summary: To provide maintenance and repairs on a wide variety of residential and commercial heating and air conditioning systems according to company standards providing the customer with a high quality experience. Assist with training Service Technicians. Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing. Develop training programs for the service department as needed and directed.
Required Qualifications:
• High school diploma or its equivalent
• Valid driver's license
• Demonstrate willingness to invest in tools used in Service of HVAC equipment.
• Meet all qualifications and have all tools required.
• Understand and communicate benefits of preventative maintenance.
• Demonstrate advanced customer service skills and have ability to communicate clearly, idea's and explanations of problems to residential and commercial customers and coworkers
Qualifications desired:
• Insurable driving record
• Possess tools needed