Lead HVAC Service Technician

ARCO Home Services; Bedford Heights (OH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Sign-on bonus

Company truck

Fuel card

Medical insurance

Dental insurance

Vision insurance

401k match

PTO & Holidays

Job summary

ARCO Home Services is seeking experienced Residential HVAC Service Technicians in Ohio. You will diagnose, repair, and maintain residential HVAC systems, communicate clearly with homeowners, and participate in installations and upselling opportunities where appropriate.

We offer up to $10,000 sign-on bonuses, a company truck with fuel card, comprehensive health benefits, a 401k match, and PTO/holidays. Join a team that values reliability, customer relationships, and quality work.

Qualifications

• Minimum 3+ years of residential HVAC service experience.
• Strong mechanical skills and diagnostics ability.
• Solid communication and customer-facing skills.
• EPA Certification; NATE a plus.

Responsibilities

• Troubleshoot and repair residential HVAC systems with a clean, efficient approach.
• Perform thorough preventative maintenance and seasonal tune-ups.
• Communicate clearly with homeowners about issues and options.
• Assist with or perform system installations as needed.
• Identify opportunities to upsell services to improve comfort and efficiency.

Skills

Strong mechanical skills

Customer-facing communication

Diagnostics & repair

Job description

Overview

***OFFERING UP TO $10,000 IN SIGN-ON BONUSES***

Arco Home Services islooking for experiencedResidential HVAC Service Technicians who are confident, sharp with customers, and take pride in quality work.

Take-Home Perks:

• Pay: $80,000-120,000k+ annually
• Company Truck & Fuel Card (Dispatch from home!)
• Medical, Dental Vision Insurance
• 401k with 4% Match
• PTO & Holidays

What You’ll Be Doing:

• Troubleshoot & Repair:Expertly diagnose and repair residential HVAC systems (forced air, A/C, heat pumps, boilers, etc.) with a clean, efficient approach.
• Maintenance:Perform thorough preventative maintenance and seasonal tune-ups.
• Customer Consultation:Communicate clearly and honestly with homeowners about system issues, providing repair options and recommending upgrades or replacements when appropriate.
• Installation:Assist with or perform system installations as needed (a plus if you are strong in this area).
• Sales Support:Identify opportunities to upsell services, accessories, and system enhancements that improve comfort and efficiency, while building trust and long-term customer relationships.

What You'll Bring:

• Minimum 3+ years of residential HVAC service experience
• Strong mechanical skillsand proven ability in diagnostics and repair.
• Solid communication and customer-facing skills—you know how to build relationships with homeowners.
• Required Certifications:EPA Certification(NATE is a definite plus!)
• A clean driving record and valid driver’s license.

What Makes Arco Different?

• No Micromanagement:We trust our techs. Our leadership comes from the field and understands how to support, not hover. You're given the autonomy to diagnose and recommend real solutions.
• Reliable, Year-Round Work:We have a strong reputation and the call volume to ensure you stay busy and earn well, even in shoulder seasons.
• Respect & Camaraderie:You're a valued professional here, not a number. We're a growing company without the red tape—just a dependable, well-run outfit.