Lead Housing Case Manager

Mental Health Systems; Escondido (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

TURN is seeking a Housing Specialist to help clients secure housing by negotiating rents, deposits and move-in terms, and to manage leases for short-term, transitional and permanent housing.

You will conduct inspections, coordinate with housing partners, prepare subsidy applications, ensure accurate rent calculations and confidential documentation, and support clients through housing placements.

Qualifications

• High School Diploma or GED with at least three years of housing-related social services experience.
• Valid CA driver’s license and current auto insurance.
• Knowledge of housing needs of individuals with behavioral health needs; cultural competency required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Work with clients to secure living arrangements and negotiate terms.
• Manage lease agreements for short-term, transitional, and permanent housing programs.
• Conduct housing inspections and coordinate with clients to remediate issues.
• Prepare subsidy applications and maintain client housing files.
• Maintain confidentiality of client information and complete required documentation.
• Coordinate with community housing partners and vendors for repairs.
• Review housing budgets and subsidies; track rent calculations.
• Maintain tracking systems and submit housing reports.
• Assist in transporting clients to housing locations and gathering necessary documents.
• Provide field-based services as required by program needs.

Skills

Cultural competency

Bilingual (preferred)

Education

High School Diploma or GED

Tools

Microsoft Office

EHR software

Job description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

Job Summary

Work with community organizations, government agencies and property owners to secure living arrangements, negotiate rents, deposits, and move-in terms on behalf of clients. Manage lease agreements for short-term, transitional, and permanent housing.

Responsibilities

• Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.
• Conduct frequent housing inspections, follow reporting requirements, and work with clients to remediate issues.
• Provide case consultation, crisis intervention, discharge placement, and targeted case management services to assist clients in meeting basic needs and housing needs.
• Complete accurate and timely documentation as contractually required and meet minimum requirements for direct billable client services.
• Locate housing opportunities to meet short-term, transitional, and permanent housing needs.
• Coordinate, oversee, and educate clients on lease agreements for client housing.
• Prepare subsidy applications, maintain client housing files, and ensure rent calculations are accurate.
• Assist in monthly tenant rent collection, transport clients to housing locations and help them secure required documents for housing placement.
• Conduct housing screenings and assessments utilizing the coordinated entry system required.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.
• Conduct extensive liaison with community housing partners.
• Manage maintenance requests and coordinate with vendors for repairs.
• Review and manage housing budget, invoice payments, and subsidies.
• Maintain tracking systems and complete and submit housing reports.

Qualifications

• High School Diploma or GED and at least three years of experience providing housing-related social services required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Knowledge of housing needs of individuals with behavioral health needs preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving – light errands
• Climbing
• Lifting/carrying heavy items
• Driving – in the course of job duties
• Using hands/fingers
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground

Other Duties

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).