Lead Housekeeping Supervisor - Inspire Team & Guest Comfort

La Fonda on the Plaza; Santa Fe (NM); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401 K with employer matching

Discounted hotel rooms for associates

Free lunch provided

Job summary

La Fonda on the Plaza in Santa Fe, NM is seeking a Housekeeping Supervisor to lead our team, ensuring top-notch cleanliness and guest satisfaction through open communication and strong leadership.

The role requires supervising staff, inspecting rooms and public areas, coordinating with the front desk, managing supplies, and supporting weekly projects while maintaining attendance standards. A positive mentor mindset is essential in our fast-paced hotel environment.

Qualifications

• Must have housekeeping supervisor experience.
• Ability to communicate in English.
• Flexibility to work weekends and holidays.

Responsibilities

• Supervise housekeeping staff, ensuring open communication and professional conduct.
• Conduct thorough inspections of guest rooms and public areas.
• Issue assignments and review special requests to maintain smooth operations.
• Distribute cleaning supplies at shift start and replenish as needed.
• Assist with room rushes, large turnovers, and in-house moves.
• Respond to guest requests and concerns promptly; maintain guest satisfaction.
• Coordinate with front desk and other departments with respect and teamwork.
• Log items in lost and found and manage inquiries to control losses.
• Assist with weekly projects and renovation initiatives.
• Maintain attendance and reliability on a regular basis.

Skills

Housekeeping supervision

English communication

Job description

La Fonda on the Plaza in Santa Fe, NM is seeking a Housekeeping Supervisor to lead our team, ensuring top-notch cleanliness and guest satisfaction through open communication and strong leadership.

The role requires supervising staff, inspecting rooms and public areas, coordinating with the front desk, managing supplies, and supporting weekly projects while maintaining attendance standards. A positive mentor mindset is essential in our fast-paced hotel environment.