Lead Housekeeping Supervisor — Elevate Guest Experience

Valor Hospitality Partners; Gulf Shores (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners in Gulf Shores is seeking a dynamic Housekeeping Manager to supervise all hotel housekeeping activities, ensure top cleanliness, and protect guest satisfaction and assets.

Under the direction of the Executive Housekeeper, you will train staff, coordinate with maintenance and front desk, and conduct regular quality audits to uphold service excellence.

The role requires leadership, weekend/holiday availability, and a commitment to safety in a fast-paced beach setting.

Qualifications

• Minimum of 3 years’ experience in Rooms Management or a related management position.
• Hotel experience preferred.
• Strong leadership qualities, the ability to motivate staff, and excellent communication skills.
• Ability to make effective decisions under pressure and resolve conflicts.
• Must be able to work weekends, holidays, and flexible hours as needed by the business.

Responsibilities

• Conduct inspections of guest rooms, bathrooms, and public areas to ensure cleanliness and safety standards.
• Train and supervise housekeeping staff on cleaning techniques, safety procedures, and guest service standards.
• Address and resolve guest complaints regarding housekeeping services promptly and professionally.
• Assist in inventory management and maintain supplies to ensure materials are available.
• Collaborate with maintenance and front desk to ensure rooms are ready for guests and operations run smoothly.
• Conduct regular audits/spot checks to ensure quality control across housekeeping staff.

Skills

Leadership

Staff training

Guest interaction

Communication

Decision making

Job description

Valor Hospitality Partners in Gulf Shores is seeking a dynamic Housekeeping Manager to supervise all hotel housekeeping activities, ensure top cleanliness, and protect guest satisfaction and assets.

Under the direction of the Executive Housekeeper, you will train staff, coordinate with maintenance and front desk, and conduct regular quality audits to uphold service excellence.

The role requires leadership, weekend/holiday availability, and a commitment to safety in a fast-paced beach setting.