Lead Housekeeping Ops for Guest Experience

Hotel Leveque; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance enrollment DAY 1

Paid time off DAY 1

Holiday pay DAY 1

Hotel and travel discounts

Professional development and promotion

Job summary

First Hospitality seeks a Housekeeping Supervisor for Homewood Suites by Hilton Milwaukee Downtown to lead the housekeeping team in delivering high cleanliness standards for guest rooms and public areas. You will train colleagues, inspect spaces, manage supplies, and uphold brand standards while promoting safety and guest satisfaction in a dynamic hotel setting.

Join a program that supports professional development and offers DAY 1 benefits, with opportunities for advancement within a national

Qualifications

• Able to speak, read, write, and understand the primary language(s) used in the workplace.
• Able to stand, walk, reach, bend, stoop, and pivot frequently.
• Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds.
• Experiences as a housekeeper or houseman preferred.

Responsibilities

• Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner.
• Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness.
• Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction
• Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service.
• Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety.
• Assists in training colleagues in proper safety techniques.
• Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met.
• Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction.
• Assist in resolving issues as they arise to promote department stability.
• Clean guest rooms when necessary
• Complete additional tasks as assigned by management

Skills

Housekeeping experience

Physical stamina

Job description

First Hospitality seeks a Housekeeping Supervisor for Homewood Suites by Hilton Milwaukee Downtown to lead the housekeeping team in delivering high cleanliness standards for guest rooms and public areas. You will train colleagues, inspect spaces, manage supplies, and uphold brand standards while promoting safety and guest satisfaction in a dynamic hotel setting.

Join a program that supports professional development and offers DAY 1 benefits, with opportunities for advancement within a national