LEAD HOUSEKEEPER (FULL TIME)

Compass Group; Valparaiso (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare support services is seeking a dedicated Lead Housekeeper to join their team. This role involves supervising and training housekeeping staff, ensuring the highest standards of cleanliness and service. You'll have the opportunity to make a meaningful impact on patient experiences while working in a supportive environment. The position offers a full-time schedule with rotating weekends and holidays, along with a range of benefits including health insurance and retirement plans. If you're passionate about delivering quality service and leading a team, this is the perfect opportunity for you.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Qualifications

• Previous housekeeping and patient services experience preferred.
• Ability to supervise and train staff effectively.

Responsibilities

• Supervises and inspects housekeeping staff performance to ensure standards.
• Resolves guest complaints and ensures satisfaction.
• Conducts staff training and maintains cleanliness standards.

Skills

Housekeeping Experience

Customer Service

Training and Supervising

Job description

Crothall Healthcare

+ We are hiring immediately for full time LEAD HOUSEKEEPER positions.

+ Location: Northwest Health Porter - 85 East US Highway 6, Valparaiso, IN 46383. Note: online applications accepted only.

+ Schedule: Full time schedule. Days may vary, 6:00 am to 3:30 pm; rotating weekends and holidays. More details upon interview.

+ Requirement: Previous housekeeping and patient services experience is preferred.

+ Pay Range: $17.61 per hour to $19.00

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences.

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states.

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

1. Provides quality service to customers by providing one-on-one attention to detail.
2. Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
3. Resolves internal/external guest complaints to ensure guest satisfaction.
4. Documents call offs, and replaces for any shift.
5. Coordinates assigned staff breaks.
6. Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
7. Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
8. Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
9. Inspects areas to confirm cleaning standards have been met.
10. Assists staff to ensure highest standards of cleanliness and service.
11. Conducts staff training as assigned.
12. Contributes to the team; exhibits professionalism with customers, fellow employees and others.
13. Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

+ Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

+ Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.