Lead Hostess - Luxury Resort Guest Experience Leader

The Condado Collection; San Juan (PR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid Holidays

Job summary

The Condado Collection in San Juan is seeking a Lead Hostess to oversee guest seating and manage the host/hostess team. This role requires at least 2 years of experience in an upscale restaurant, strong organizational skills, and the ability to work various shifts.

The selected candidate will ensure exceptional customer service, maintain a welcoming environment, and collaborate effectively with the staff. Additionally, this position offers a range of benefits including health insurance and a 401(k) plan.

Join us in creating memorable experiences and fostering a supportive and inclusive culture!

Qualifications

• Previous experience as a host/hostess in an upscale restaurant environment (minimum 2 years).
• Ability to stand and walk for extended periods.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Oversee the host/hostess team and manage the guest seating process.
• Greet guests warmly and escort them to their tables.
• Manage the reservation system and handle guest inquiries.

Skills

Hospitality orientation

Organizational skills

Bilingual in English/Spanish

Multitasking abilities

Tools

Microsoft Office

OpenTable

Job description

The Condado Collection in San Juan is seeking a Lead Hostess to oversee guest seating and manage the host/hostess team. This role requires at least 2 years of experience in an upscale restaurant, strong organizational skills, and the ability to work various shifts.

The selected candidate will ensure exceptional customer service, maintain a welcoming environment, and collaborate effectively with the staff. Additionally, this position offers a range of benefits including health insurance and a 401(k) plan.

Join us in creating memorable experiences and fostering a supportive and inclusive culture!