Lead Host, Seven Glaciers

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Employee housing

Flexible schedules

Paid time off

Holidays

Mountain Pass

Employee discounts

Insurance

401(k)

Job summary

Alyeska Resort in Girdwood, Alaska, is seeking a Lead Host for Seven Glaciers. The role leads the host team, presents menus, and coordinates reservations, ensuring outstanding guest experiences.

You will train and guide the team, maintain high service standards, and work in a fast-paced resort dining environment with seasonal and year-round scheduling options.

Qualifications

• One year certificate from college or technical school or 3–6 months related experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to present information to customers, clients, and staff.
• Basic math: rate, ratio, percent and discounts.
• Must obtain TAPS card and Food Handlers Card within intro period.

Responsibilities

• Lead daily operations and guide the host team to maintain service standards.
• Present menu items and daily specials to guests.
• Prepare restaurant for reservations and special events.
• Schedule reservations and coordinate parties using OpenTable.
• Greet guests by name and escort to tables, providing menus.
• Resolve guest complaints and inform the Manager or Chef.

Skills

Customer service

Team leadership

Guest relations

Communication

Reading & writing

Basic math

Education

One year certificate (college/technical) or 3-6 months related experience

TAPS card

Food Handlers Card

Tools

OpenTable

Job description

Food & Beverage

Lead Host, Seven Glaciers

$19.00 / hour

Girdwood

Are youa peopleperson with a passion for creating unforgettable experiences? Do you have a knack for leading teams and ensuring seamless operations?

If you thrive in a fast-paced restaurant environmentand want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you!

We’relooking for

LeadRestaurantHost professionals

to join our team in

Girdwood, Alaska

.

WhatYou’llDo

you’llplay akey role in daily operations andleading the team,whilemaintainingthehigh levelof service that our guests expectfromtheir dining experiences. Your responsibilities will include:

• Present menu items and daily specials.
• Prepare restaurant for reservations and special functions.
• Schedule dining reservations and arrange parties or special services through Open Table.
• Greets guests by name, escorts them to tables, and provides menus.
• Works to resolve complaints by patrons and informs Manager or Chef.
• Must be presentable and friendly in all dealings with guests, vendors, and coworkers.
• Maintain reservations, monitor host email and perform call backs to verify guests as well as answer questions.
• Lead the host team through training to maintain standards and set examples for new and existing team members.
• Format and print all menus, as well as reservation sheets when applicable.

What We Offer

• StaringWage: $19 per hour
• Employee Housing for a small fee live and play where you work
• Flexible work schedules – year-round & seasonal positions available
• Paid time off & holidays
• Free Mountain Pass for employees and qualified dependents
• Employee discounts on resort lodging, dining, and spa services
• Medical, Dental, and Vision Insurance
• 401(k)

What We Need

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent and discounts.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must have or be able to obtain within the introductory period, the following: a TAPS card & a Food Handlers Card.

What to Expect

• Be on your feet for long shifts, including nights, weekends, and holidays.
• Work in a fast-paced, high-energy restaurant environment.
• Adapt to seasonal menu changes andspecial events.

About Alyeska Resort

Alyeska Resort is a world-class destination nestled in the mountains of

Girdwood, Alaska

, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can

work hard, play hard, and Live the Adventure!

Our resort features a

diverse culinary program

with

nine unique dining experiences

, offering opportunities for chefs toshowcasetheir skills across multiple concepts:

• Seven Glaciers – Elevated fine dining with breathtaking mountaintop views.
• Sakura – Japanese-inspired cuisine featuring sushi and fresh seafood.
• Forte – Modern Italian flavors crafted with locally sourced ingredients.
• Abar – Upscale lounge experience with handcrafted cocktails and small plates.
• Sitzmark – The ultimate après-ski hangout serving classic pub fare.
• Carve – A lively spot for fresh, quick, and fun ski-in bites.
• Bore Tide Deli – Quick and delicious sandwiches, soups, and grab-and-go options.
• Tramway Café – Coffee, pastries, and light bites for a perfect start to the day.
• Banquets – Customizable catering for weddings, conferences, andspecial events.

From fine dining to casual après-ski fare,we offera dynamic and exciting culinary experience at Alyeska Resort!

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.