Lead Host - Cochon

Link Restaurant Group; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Health insurance (medical, dental, and vision)

401(k) with company match

Paid sick days

In-house dining discounts

Career progression

Career progression

Professional development

Job summary

A prominent restaurant group in New Orleans is seeking a Lead Host to join their dynamic team. This role requires at least one year of hosting experience in a busy environment and offers competitive wages along with health insurance and opportunities for career progression. Key responsibilities include greeting guests, managing seating arrangements, and ensuring a positive dining experience. Candidates should possess excellent communication and organizational skills, as well as a strong work ethic and adaptability in a fast-paced setting.

Qualifications

• Minimum 1 year of hosting experience in a high-volume environment.
• Ability to work in an organized and professional manner.
• Excellent communication and interpersonal skills.
• Must possess exceptional work ethic and strong sense of hospitality.
• Ability to handle guest needs and adapt to changes.

Responsibilities

• Greet guests entering the restaurant and thank those leaving.
• Maintain cleanliness and organization at the host stand.
• Answer phone and take reservations.
• Seat guests according to company standards.
• Engage management for any guest issue or complaint.
• Clearly and politely communicate with guests when delays and waits occur.
• Ensure menus and wine lists are clean and presentable.
• Present menus and provide a quality assurance: "Enjoy your dinner!"
• Provide reservation counts and inform Manager of special requests, large parties, etc.
• Engage management for any guest issue or complaint.
• Inform servers of special requests and celebrations as seats become available.
• Direct guests to their table at a comfortable pace.
• Check bathrooms for cleanliness and restock supplies.
• Adhere to grooming and dress code standards.

Skills

Hosting experience

Communication skills

Organizational skills

Customer service

Adaptability

Adaptability

Attention to detail

Customer service orientation

Job description

Lead Host – Cochon

We are looking for a warm, engaging, and professional Lead Host to join our Cochon team. Minimum 1 year of hosting experience in a high‑volume environment required.

Link Restaurant Group was founded by James Beard Award‑winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the region’s unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, health insurance (medical, dental and vision), 401(k) with company match, paid sick days, paid personal days, in‑house dining discounts, career progression and professional development.

Responsibilities

• Greet all guests entering the restaurant (by name if possible) and thank all guests leaving the restaurant
• Maintain cleanliness and organization at the host stand and front door area
• Answer phone, take reservations
• Perform any mailing, posting, filing or other projects given by the Manager on duty as time permits
• Maintain an organized floor by quickly and efficiently seating guests according to company standards
• Clearly and politely communicate with guests when delays and/or waits occur
• Ensure that all menus (including dessert menus) and wine lists are clean, in good shape and presentable to the guest
• Present menus and give a quality assurance: "Enjoy your dinner!"
• Provide reservation counts and inform Manager on duty of special requests, expected XPs, large parties, private events, etc.
• Engage management for any guest issue or complaint
• Inform server and Manager of special requests, celebrations of birthdays, anniversaries, known allergies, etc., as soon as a party is seated
• Direct guests at a comfortable pace to their table
• Check the bathrooms regularly for cleanliness, restock paper goods and empty trash cans when needed
• Adhere to grooming and dress code standards

Skills and Requirements

• Minimum 1 year of hosting experience in a high‑volume environment
• Ability to work in an organized and professional manner
• Able to work in a standing/walking position for long periods of time
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Excellent communication and interpersonal skills
• Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
• Receptive to constructive criticism and performance feedback
• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.