Host - Gianna

Link Restaurant Group; New Orleans (LA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid sick days

In-house dining discounts

Career progression and professional发展

Professional development

Job summary

Link Restaurant Group in New Orleans is seeking a warm, professional host or hostess. You will greet guests, manage reservations, seat guests efficiently, and help maintain a welcoming, clean front of house.

The role requires excellent communication, reliability, and the ability to stay organized in a high‑volume setting. We operate multiple beloved restaurants and offer competitive wages, health insurance, a 401(k) with company match, paid sick days, in‑house dining discounts and growth

Qualifications

• Minimum 1 year of host and/or restaurant experience in a high-volume environment.
• Ability to work in an organized and professional manner.
• Able to work in a standing/walking position for long periods of time.
• Excellent communication and interpersonal skills.
• Must possess exceptional work ethic and strong hospitality.
• Receptive to constructive criticism and performance feedback.

Responsibilities

• Greet guests entering the restaurant and thank guests leaving.
• Maintain cleanliness and organization at the host stand and front door area.
• Answers phone, takes reservations.
• Seating guests efficiently according to company standards.
• Communicate delays or waits to guests politely.
• Ensure menus and wine lists are clean and presentable to the guest.
• Inform management of special requests, celebrations, or large parties.
• Engage management for any guest issue or complaint.
• Note special requests to servers and managers as needed.

Skills

Customer service

Hospitality

Communication

Professional demeanor

Teamwork

Multitasking

Adaptability

Job description

Career Opportunities with Link Restaurant Group

A great place to work.

Careers At Link Restaurant Group

Current job opportunities are posted here as they become available.

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Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, health insurance (medical, dental and vision), 401k with company match, paid sick days, in-house dining discounts, career progression and professional development.

Are you the consummate host or hostess? Our hosts are one of the most important positions as they are the first and last faces our guests see. We are looking for warm, engaging and professional people to join our Gianna team!

Responsibilities

• Greet all guests entering the restaurant (by name if possible) and thank all guests leaving the restaurant
• Maintain cleanliness and organization at the host stand and front door area
• Answers phone, takes reservations
• Performs any mailing, posting, filing or other projects given by the Manager on duty as time permits
• Maintain an organized floor by quickly and efficiently seating guests according to company standards
• Clearly and politely communicate with guests when delays and/or waits occur
• Ensures that all menus (including dessert menus) wine lists are clean, in good shape and presentable to the guest
• Presents menus and gives a quality assurance: "Enjoy your dinner!"
• Provides reservation counts and informs Manager on duty of special requests, expected XXPs, large parties, private events, etc.
• Engage management for any guest issue or complaint
• Informs server and Manager of special requests, celebration of birthdays, anniversaries, known allergies, etc., as soon as a party is seated
• Directs guests at a comfortable pace for them to their table
• Checks the bathrooms regularly for cleanliness, restocks paper goods and empties trash cans when needed.
• Adhere to grooming and dress code standards

Skills and Requirements

• Minimum 1 year of host and/or restaurant experience in a high-volume environment
• Ability to work in an organized and professional manner
• Able to work in a standing/walking position for long periods of time
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Excellent communication and interpersonal skills
• Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
• Receptive to constructive criticism and performance feedback

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.