Host - Herbsaint

Link Restaurant Group; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

401k with company match

Paid sick days

In-house dining discounts

Job summary

A restaurant group in New Orleans is looking for engaging hosts to join their team. Responsibilities include welcoming guests, ensuring cleanliness at the host stand, and managing reservations. The ideal candidate will have at least one year of experience in a high-volume restaurant setting, possess excellent communication skills, and demonstrate a strong work ethic. Join a dynamic team that offers competitive wages and opportunities for professional development.

Qualifications

• Minimum 1 year of host and/or restaurant experience in a high-volume environment.
• Ability to work in an organized and professional manner.
• Excellent communication and interpersonal skills.
• Ability to demonstrate quick thinking in a changing environment.
• Excellent communication and interpersonal skills.
• Must possess hospitality mindset and collaborative attitude.
• Receptive to constructive criticism and feedback.

Responsibilities

• Greet all guests entering and leaving the restaurant.
• Maintain cleanliness at the host stand and front door area.
• Perform tasks assigned by the Manager.
• Assist with mailing, posting, filing, or other manager tasks as time permits.
• Seat guests efficiently according to standards and flow.
• Communicate delays or waits politely to guests.
• Ensure menus and wine lists are clean and presentable.
• Provide guests with menus and a courteous farewell.
• Inform management of special requests, large parties, or events.
• Coordinate with servers and managers on guest needs.

Skills

Communication skills

Interpersonal skills

Professional manner

Adaptability

Work ethic

Hospitality

Feedback receptiveness

Job description

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuos growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

We offer competitive wages, health insurance (medical, dental and vision), 401k with company match, paid sick days, in-house dining discounts, career progression and professional development.

Are you the consummate host or hostess? Our hosts are one of the most important positions as they are the first and last faces our guests see. We are looking for warm, engaging and professional people to join our Herbsaint team!

Responsibilities

• Greet all guests entering the restaurant (by name if possible) and thank all guests leaving the restaurant
• Maintain cleanliness and organization at the host stand and front door area
• Answers phone, takes reservations
• Performs any mailing, posting, filing or other projects given by the Manager on duty as time permits
• Maintain an organized floor by quickly and efficiently seating guests according to company standards
• Clearly and politely communicate with guests when delays and/or waits occur
• Ensures that all menus (including dessert menus) wine lists are clean, in good shape and presentable to the guest
• Presents menus and gives a quality assurance: “Enjoy your dinner!”
• Provides reservation counts and informs Manager on duty of special requests, expected XXP’s, large parties, private events, etc.
• Engage management for any guest issue or complaint
• Informs server and Manager of special requests, celebration of birthdays, anniversaries, known allergies, etc., as soon as a party is seated
• Directs guests at a comfortable pace for them to their table
• Checks the bathrooms regularly for cleanliness, restocks paper goods and empties trash cans when needed.
• Adhere to grooming and dress code standards

Skills and Requirements

• Minimum 1 year of host and/or restaurant experience in a high-volume environment
• Ability to work in an organized and professional manner
• Able to work in a standing/walking position for long periods of time
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Excellent communication and interpersonal skills
• Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
• Receptive to constructive criticism and performance feedback

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.