Lead Hospital Security Officer & Crisis Response

MedStar Health; Rossville (MD); Vor Ort; USD 25.761 - 45.075; Vollzeit

Zusammenfassung

MedStar Health is seeking a Security Officer I to ensure a safe environment for patients, staff and visitors across the hospital campus. You will patrol, respond to calls, manage access, and assist in training and mentoring security staff.

This role requires calm under pressure and the ability to work flexible shifts in a 24/7 setting. Ideal candidates have a high school diploma or GED, 1–2 years of SPO commissioning experience (or 5–7 years security work) and relevant certifications such as

Qualifikationen

• High School Diploma or GED required.
• Associate's degree preferred.
• 1-2 years SPO commissioned and 1 year of MedStar satisfactory performance as a Security Officer I required, or
• 5-7 years total related security or law enforcement experience (inside or outside of MedStar) required.
• One year of relevant professional-level work experience may be substituted for one year of required education.
• Valid driver’s license (DL) in state of residence.
• MD Special Police Commission (MDSPC) preferred.
• Special Police Officer - DC preferred.
• Must satisfy ongoing training requirements to maintain SPO commission in Maryland and/or DC required.
• IAHSS Certification (Basic or Advanced Certified Healthcare Security Officer) preferred.
• CPR (including BLS and NRP) for healthcare providers required within 90 days.
• Additional unit/specialty certifications may vary by department or business unit.
• Must successfully complete all MedStar initial training related to violence prevention, de-escalation, and crisis prevention intervention required.

Aufgaben

• Contributes to the achievement of established department goals and adheres to department policies, procedures, quality standards and safety standards.
• Assists supervisor with daily supervision of the shift to include monitoring communication center and monitoring security officers to ensure that their duties are being performed correctly.
• Acts as a resource or mentor to security staff.
• Conducts in-service training.
• Assumes charge role as needed.
• Assists with training of new associates as necessary.
• Collects and secures patient valuables and lost-and-found articles.
• Conducts designated security patrols throughout the facility as directed.
• May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.
• Observes and monitors conditions, objects, or persons which might require police action.
• Controls access to and inspects packages of those leaving buildings.
• Reports all safety, security, and law violations.
• Immediately responds to emergencies to provide necessary assistance to employees and customers.
• Responds to security and medical code calls.
• Monitors camera surveillance and other security technology systems as directed.
• Monitors conduct of patients and visitors on hospital premises; confronts unauthorized persons for questioning as needed.
• Participates in investigations; maintains records and prepares incident reports and other documents pertinent to security activities.
• Continues to follow up as needed to bring incident to closure.
• Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.
• Proficient in de-escalation techniques to ensure safety.
• Testifies at legal proceedings, hearings, and trials.
• Secures the scene and assists law enforcement as directed.
• Completes written reports and notifies Legal Counsel when required.
• Works cross-functionally to ensure safe and secure environments.
• Interacts with visitors and maintains designated security posts throughout the facility.
• Participates in meetings and committees and represents the department and hospital in community outreach efforts.
• Performs other duties as assigned.

Kenntnisse

Verbal and written communication

Interpersonal skills

Calm under pressure

De-escalation

Basic computer skills

Ausbildung

High School Diploma or GED

Associate's degree preferred

Jobbeschreibung

MedStar Health is seeking a Security Officer I to ensure a safe environment for patients, staff and visitors across the hospital campus. You will patrol, respond to calls, manage access, and assist in training and mentoring security staff.

This role requires calm under pressure and the ability to work flexible shifts in a 24/7 setting. Ideal candidates have a high school diploma or GED, 1–2 years of SPO commissioning experience (or 5–7 years security work) and relevant certifications such as