Lead home service technician (handyman)

TruBlue Home Service Ally; Fayetteville (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

TruBlue Home Service Ally is seeking a Lead Home Service Technician responsible for supervising and performing residential maintenance, repair, and improvement services. This role emphasizes high-quality workmanship while mentoring others on job sites and ensuring customer satisfaction.

The ideal candidate will have 3–5 years of experience, strong knowledge of various repair services, and proven leadership ability. This position demands effective communication with customers, and physical labor capabilities, while maintaining safety and quality standards.

Qualifications

• 3–5 years of experience in handyman services, home maintenance, construction, or related field.
• Strong knowledge of residential repairs including carpentry, drywall, painting, minor plumbing, and electrical work.
• Proven leadership or supervisory experience preferred.
• Ability to lift up to 50 pounds and perform physical labor for extended periods.
• Ability to work independently and lead a team.

Responsibilities

• Perform a wide range of residential repair, maintenance, and improvement services.
• Lead and supervise technicians on job sites to ensure work is completed correctly.
• Communicate with customers to assess service needs and explain repairs.
• Ensure all work meets company quality standards, safety guidelines, and local building codes.
• Document completed work, materials used, and time spent on each project.

Skills

Carpentry

Drywall repair

Painting

Minor plumbing

Electrical work

Leadership

Customer service

Job description

Position Summary

The Lead Home Service Technician (handyman) is responsible for performing and overseeing residential maintenance, repair, and improvement services while ensuring high-quality workmanship and excellent customer service. This role leads job sites, mentors technicians, and ensures projects are completed safely, efficiently, and according to company standards.

Key Responsibilities

• Perform a wide range of residential repair, maintenance, and improvement services including carpentry, drywall repair, painting, minor plumbing, and basic electrical work.
• Lead and supervise technicians on job sites to ensure work is completed correctly and on schedule.
• Communicate with customers to assess service needs, explain repairs, and provide updates on project progress.
• Ensure all work meets company quality standards, safety guidelines, and local building codes.
• Maintain tools, equipment, and service vehicles in safe and working condition.
• Document completed work, materials used, and time spent on each project.
• Assist with estimating repair costs and identifying additional service opportunities when appropriate.
• Respond to service calls and troubleshoot problems efficiently.
• Experience in kitchen & bathroom renovations.
• Grab bar installations.

Qualifications

• 3–5 years of experience in handyman services, home maintenance, construction, or related field.
• Strong knowledge of residential repairs including carpentry, drywall, painting, minor plumbing, and electrical work.
• Proven leadership or supervisory experience preferred.

Strong communication and customer service skills.

Ability to lift up to 50 pounds and perform physical labor for extended periods.

Ability to work independently and lead a team.

Preferred Skills

• Experience managing multiple service jobs in a day.
• Experience using work order or service management software.
• May require climbing ladders, lifting materials, and working in various weather conditions.