Lead home service technician (handyman)

TruBlue of Phoenix and Scottsdale; Fayetteville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home service company in Fayetteville is seeking a Lead Home Service Technician to oversee residential maintenance and repair services. This role is responsible for leading job sites, mentoring technicians, and ensuring high-quality workmanship while providing excellent customer service. Candidates should have 3-5 years of experience in home maintenance and a strong knowledge of various repair tasks. Competitive pay and opportunities for growth are offered.

Qualifications

• 3–5 years of experience in handyman services, home maintenance, construction, or a related field.
• Strong knowledge of residential repairs including carpentry, drywall, painting, minor plumbing, and electrical work.
• Proven leadership or supervisory experience preferred.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and perform physical labor for extended periods.

Responsibilities

• Perform a wide range of residential repair, maintenance, and improvement services.
• Lead and supervise technicians on job sites to ensure work is completed correctly.
• Communicate with customers to assess service needs and explain repairs.
• Ensure all work meets company quality standards, safety guidelines, and local building codes.
• Maintain tools, equipment, and service vehicles in safe and working condition.

Skills

Leadership

Communication

Customer Service

Residential Repairs

Problem-Solving

Job description

Overview

The Lead Home Service Technician is responsible for performing and overseeing residential maintenance, repair, and improvement services while ensuring high-quality workmanship and excellent customer service. This role leads job sites, mentors technicians, and ensures projects are completed safely, efficiently, and according to company standards.

Key Responsibilities

• Perform a wide range of residential repair, maintenance, and improvement services including carpentry, drywall repair, painting, minor plumbing, and basic electrical work.
• Lead and supervise technicians on job sites to ensure work is completed correctly and on schedule.
• Communicate with customers to assess service needs, explain repairs, and provide updates on project progress.
• Ensure all work meets company quality standards, safety guidelines, and local building codes.
• Maintain tools, equipment, and service vehicles in safe and working condition.
• Document completed work, materials used, and time spent on each project.
• Assist with estimating repair costs and identifying additional service opportunities when appropriate.
• Respond to service calls and troubleshoot problems efficiently.

Qualifications

• 3–5 years of experience in handyman services, home maintenance, construction, or a related field.
• Strong knowledge of residential repairs including carpentry, drywall, painting, minor plumbing, and electrical work.
• Proven leadership or supervisory experience preferred.
• Strong communication and customer service skills.
• Ability to lift up to 50 lbs and perform physical labor for extended periods.
• Ability to work independently and lead a team.

Preferred Skills

• Experience managing multiple service jobs in a day.
• Experience using work order or service management software.
• May require climbing ladders, lifting materials, and working in various weather conditions.